Human Resources Management Analyst Enhance Employee Experience with Compelling Technical Solutions Versatile and professional with extensive experience in delivering innovative solutions at corporate level. Excellent presentation and training abilities and strong understanding of Human Resources management tools. Practiced in providing information and devising strategies to support key business decisions and reporting for HR community. Known for effectively communicating directions and for ability to handle multiple HR projects under pressure to meet tight deadlines. Continually provide exceptional service to customers by being friendly, knowledgeable, and accommodating. Leverage clear communication skills in providing insight into best ways to design, implement, and achieve desired plan results. Maintain employee relations through proactive contact with employees. Exceptional ability to contribute and work effectively on teams. Possess excellent communication, leadership, and interpersonal skills. In-depth knowledge of Human Resources System principles and effective training programs. Talented professional with extensive experience in information systems planning and data analysis. Proactive and goal-oriented with top strengths in coordinating projects and solving computer, operational or team issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Human Resources Information Systems Analyst
Walgreens Boot Alliance, Swoon Consulting
Partnered with areas such as HR and IT to ensure data quality, and usefulness of standard and ad-hoc reports in comparison with requests
Documents explain data and implications of data analyses to users expressing and interpreting technical terminology to non-technical customers
Analyzed and challenged work methods and functionality to determine/recommend process improvements.
Partnered with IT to improve HRIS request form two forms to one for ease of use to all-end users.
Planned and designed system improvements to meet changing demands.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Skilled at working independently and collaboratively within team environment.
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Housing Specialist
County of San Diego
Assisted applicants in filling out housing applications and verifying assets.
Calculated tenant rent amounts to prepare leases and contracts.
Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Maintained database of housing resources, landlords and management companies.
Answered client questions about lease and rental agreements and advocated on behalf of client needs.
Explained rental and housing regulations to clients and helped each discover best options for housing.
Human Resources Systems Analyst
Qualcomm Incorporated
Work with consultants and vendors on implementation of Workday HCM
Provide requirements of existing processes for conversion to new Workday Performance Management Stand Alone tenant
Act as project manager for numerous vendor interfaces and worked closely with HR customers, Legal, IT Security, HR Systems, and vendors to define requirements, obtain appropriate approvals, and develop interfaces
Consult and encourage security team, project managers, and analysts
Work cross-functionally
Provide support for many acquired employees globally
Provide on-site training for acquired employees
Delivered enterprise performance feedback application to 30K+ employees for both mobile and desktop, enabling self-service tool used by employees and managers for annual performance review process
Prioritized customer needs /wants with considerations made for budget and overall company needs, garnering strong client loyalty
Served as co-panelist in meetings with executive staff and in company-wide presentations to introduce application and field questions providing 1st-hand explanation of capabilities and benefits of new system
Delivered numerous secure and encrypted interfaces for financial, medical, and other company-related data, enabling 3rd-party vendors access to data to incorporate and manage data for 30K+ employees
Pioneered and administered new data upload template process to handle 1 of largest acquisitions in Qualcomm's history
Release Manager quarterly software upgrades with various projects
Managed testing/release schedule, resources, resolved challenges and provided guidance during daily meetings
Provided daily summaries of implementation status to Stakeholders and Project Champions.
Volunteer
San Diego State Alumni Association
Aztec Proud Program
In conjunction with San Diego State University Alumni Coordinator, assisted with University’s fundraising goals through Aztec Proud Program
Assisting in solicitation from Parents and Students in Aztec Proud Program
The purpose of Aztec Proud Program is to help establish and build an endowment to fund student scholarships for all eligible San Diego State University students.
Aztec Proud Program works directly with Parents and incoming Students to raise funds for the endowment and to help foster a lifelong relationship between the students and the San Diego State University community
The Aztec Proud program is committed to helping students graduate and to become leaders in their respective communities through philanthropic activities during their time at San Diego State University
Engaged with parents and incoming students during orientation sessions, to encourage contributions to the Aztec Proud Program
Provided an overview of the Aztec Proud program and goals for the fundraising drive
Freshmen and transfer students contributed $25,722
Members of the class of 2022 set a record for fundraising contributions to Aztec Proud, SDSU’s student philanthropy program.
Education
Bachelor of Arts (BA) - Public Administration
San Diego State University
San Diego, CA
Skills
Cornerstone HRIS
SuccessFactors
People Central
Microsoft Project Management
Microsoft Office: Access, Excel, Word, PowerPoint, Publisher
Implementation Manager
System Improvements
Reporting Abilities
Train Users
Data Analysis
Critical Thinking
Troubleshooting Abilities
Active Listening
Technical Assistance
User Acceptance Testing (UAT)
Requirements Specifications
Timeline
Human Resources Information Systems Analyst
Walgreens Boot Alliance, Swoon Consulting
Housing Specialist
County of San Diego
Human Resources Systems Analyst
Qualcomm Incorporated
Volunteer
San Diego State Alumni Association
Bachelor of Arts (BA) - Public Administration
San Diego State University
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