Accomplished professional with extensive experience in administrative and culinary roles within the US Army Corps of Engineers. Excelled in data entry, customer service, and budget management, achieving significant process improvements. Demonstrated exceptional problem-solving abilities and staff support, enhancing operational efficiency and team productivity.
Superior Leadership and Interpersonal skills; ability to build rapport with customers and colleagues; ability to interact and perform effectively in high pressure and challenging environment. Seeking to bring strong organizational skills in a office environment.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Review departmental timecards to ensure employee's time is accurately recorded and completed in the Corp of Engineers Financial Management System (CEFMS). This includes correcting errors, making necessary leave and overtime modifications and approvals. Working with supervisors and employees to correct errors. Input employees tour of duty in system to support the time entry each pay period. assisting with invoicing, budgeting, and bookkeeping. Evaluate, monitor and recognize employee performance in DPMAP. Creating and maintaining organized filing systems, spreadsheets, and presentations. Providing support to staff and management, including handling correspondence and preparing documents. Supporting the recruitment, onboarding, and training of new employees. Prepare and process travel vouchers for reimbursement. Arranging travel and accomodations for employees that has been approve to deploy. Record, file and input all expenses incurred by employees during business travel so that the correct per-diem applies. Keep records and reports up to date. Help maintain a budget plan. Request all overtime for the following employees and keep an accurate account of all overtime hours worked. Keep all substantial overtimes approvals in an accurate manner in GEARS 06. Dealing with queries on the phone and by email. Answer phone calls and greet visitors as they aboard vessel. Collecting information and entering data. Operating and maintaining office machines such as copiers, printers, and scanners. Processing bills, invoices and payments. Label and sorts document files. Very organized and efficient, reliable and trustworthy. Prepare all food products, including specialty diets to meet dietary or nutritional restrictions. Create a variety of menu items switching meals on the weekly menu to accommodate product in inventory. Plan menu to for cooks to prepare daily. Perform quality assurance on all food products, rejecting any items that are damaged or spoiled. Prepared grocery orders to complete menu and daily requirements. Work closely with Captain to assure vessel food budgets are maintained. Make sure all areas in order to ensure cleanliness and and functional operation. Effectively coordinate, perform, and compete multiple duties in a timely manner.
Duties: Sets up and replenishes food service counters and steam tables with hot and cold food. Serve food cafeteria styles; prepare service stands bt setting up condiments, silverware, and glassware. For table service, sets tables, serve tables by placing food and beverage on tables, and replenishes as necessary, Prepare fruits and vegetables for cooking and serving. Cuts Lemons, prepare butter chips, opens cans and portions out food. Makes coffee, tea and other beverages and pour juice and beverages. Makes a variety of fruits and vegetable salads. Clean manuel and electrical utensils utilized. Disposes of waste. Portions, assembles and arrange salads and desserts for regular and modified diets. Apportions cold items for modified diets; and measure and counts diabetic items in strict accordance with menus. Perform a variety of duties incident to the maintenance and cleanliness of the area to which assigned. washes dishes, pots, and pans, either manually or by use of mechanical equipment; disassemble, clean and reassembles dishwashing machine machine after use. Set up dining room service, removes used utensils and dishes to dishwashing area. Unloads supply trucks, and places supplies in proper storage area, and bring supplies to work areas. Cleans kitchen equipment, dining room tables, and chairs, and washes floors, walls and windows in kitchen, dining, storage areas, office, hallways, and latrines. Waxes and buff floors. Maintained clean, trash-free workspaces to maximize productivity and safety.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Greeted customers at counter to fulfill requests and answer questions.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Provide administrative support for the Consolidated Debris Removal Program which includes requesting supplies, equipment and services, I also perform tasks related to travel, timekeeping, records management, and correspondence. In addition, I perform special duties of administrative activities to include reviewing administrative files; and preparing and processing travel vouchers for reimbursement. Access property for for all damage. Confirm debris eligibility by documenting the location of the Debris and the volume of debris collected. Inspect each load to be proper secure when being delivered to the dump site.
Ensure quality and compliances to contractor. Ensure eligible debris is loaded safely. Work in partnership with Quality Control Inspector to resolve issues at the lowest level. Review loads to ensure sufficient curbside separation, eligibility of debris and elevate significant debris issues, where necessary. Authority to suspend operations where there is imminent danger to life and health. complete accurate and legible information on load ticket in the field or at temporary reduction sites. Determined eligible hurricane damaged items in the right of way that meet the criteria, determined by FEMA.
Outstanding contribution and Service to the disaster relief efforts in support of Task Force Hope, the Aftermath of Hurricane Katrina.
Award- Certification of Appreciation (10/31/2005)
Outstanding contribution to the Louisiana Recovery Field
Office mission in support of FEMA ESF #3 response and recovery efforts for Hurricane katrina and Hurricane Rita.
Training- Guide to Customer Service(03/15/2000)
Standard techniques in how to inspiring others to provide quality service. identify customers, handling problems, effective communication, successfully interacting with internal and external customers, discover methods for enhancing customer service, anticipating and responding to customers' needs. Develop flexibility when handling requests and complaints, and spot and respond to important verbal and nonverbal messages.
First AID/CPR
Safe Serve 2015
Safe Serve Management 2018
"Presented in recognition of your selfless dedication and tireless efforts in providing vital support and assistance to those affected by Hurricane Katrina."