Pamela Mojica
Levittown,NY
Summary
Seasoned Billing Manager well-versed in documentation and compliance needs. Eager to enhance operations by applying knowledge of the field, interpersonal skills and problem solving abilities. Proactive and hardworking collaborator focused on quality and efficiency. Talented Billing Manager familiar with billing requirements. Offering an organized and quality-oriented mindset along with 25 years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement. Proficient Billing Manager pursuing dynamic new position. Offering a solid track record of success as a supervisor and skill in reviewing operations and implementing modern, successful updates. Specializing in the Manufacturing industry.
Overview
32
32
years of professional experience
Work History
Billing Manager
Dentaco Corporation
Freeport, NY
10.2008 - 06.2023
- Managed billing calendar and scheduled claims for payments.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Developed improved standard operating procedures to increase billing accuracy and cash flow.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Set up and maintained [Software] electronic billing system.
- Conducted insurance verification and pre-authorization, coded [Type] procedures and managed patient charts.
Manager
Yankee Clipper Marina
Freeport, NY
10.2010 - 06.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Property Manager
South Main Street Properties
Freeport, NY
10.2008 - 06.2023
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Updated tenant and unit information to keep current in housing database.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
Assistant Office Manager
Anacote Corporation
Long Island City, NY
09.1991 - 09.1999
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Collected and coded various documents to prepare for filing, storage and processing.
- Monitored office inventory to maintain supply levels.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office inventory and placed new supply orders.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Education
High School Diploma -
John Adams High School
Ozone Park, NY06.1988
Skills
- Accounts Payable and Receivable
- Problem Anticipation and Resolution
- Service Oriented
- Relationship Building
- Critical Thinking
- Collections Experience
- Project Leadership
- Service-Oriented
- Sound Judgment
- Willing to Learn
Licensed Notary Public
- Licensed Notary Public in the State of NY.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Yankee Clipper Marina
10.2010 - 06.2023
Billing Manager
Dentaco Corporation
10.2008 - 06.2023
Property Manager
South Main Street Properties
10.2008 - 06.2023
Assistant Office Manager
Anacote Corporation
09.1991 - 09.1999
High School Diploma -
John Adams High School
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