Pamela (PJ) Overvold
Pequot Lakes,MN
Summary
Dynamic Event Manager with a proven track record at Northern Pacific Center, excelling in budget management and vendor negotiations. Adept at enhancing guest relations and team leadership, I consistently deliver memorable events through innovative planning and meticulous execution, ensuring client satisfaction and successful outcomes.
Professional with experience in managing events, prepared for this role. Skilled in event planning, vendor coordination, and budget management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and resourceful, bringing creativity and organization to every project.
Client-focused [Job Title] focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venues. Committed to going the extra mile to make clients wishes come true.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Event Manager and Catering
Northern Pacific Center
03.2024 - 10.2024
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
- Trained and supervised event staff to complete tasks on time.
Event Coordinator and Carering
The Woods
10.2018 - 03.2024
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.y
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.r
- Trained and supervised event staff to complete tasks on time.
- Managed administrative logistics of events planning, event booking, and event promotions.
Hotel Manager
Quarterdeck Resort
01.2015 - 05.2019
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Provided exceptional service and assistance to guests upon check-in.
- Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
- Increased customer service ratings through personable service.
- Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Coordinated all hotel operations to ensure seamless service delivery, resulting in enhanced guest experience.
- Oversaw day-to-day operations of 27-room hotel with staff of 4-7 employees.
Education
High School Diploma -
Moorhead State
MoorheadSkills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Client meetings
- Guest management
- Team mentorship
- Event marketing
- Company branding
- Vendor coordination
- Menu planning
- Registration management
- Entertainment management
- Catering coordination
- Supply management
- Fundraising events
- Event sales
- Food service
- Event staff management
- Catering management
- Events planning trends
- Managing events start to finish
- Event planning
- Scheduling
- Employee training
- Staff training
Timeline
Event Manager and Catering
Northern Pacific Center
03.2024 - 10.2024
Event Coordinator and Carering
The Woods
10.2018 - 03.2024
Hotel Manager
Quarterdeck Resort
01.2015 - 05.2019
High School Diploma -
Moorhead State
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