Summary
Overview
Work History
Education
Skills
Timeline
2b
Pamella Ropp-Bradt

Pamella Ropp-Bradt

3713 Silver Ridge Drive Saint Peters,MO

Summary

Hardworking and passionate job seeker with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Owner

Mini Miracles
11.2004 - Current
  • Developed strong relationships with children and parents, by maintaining open lines of communication and fostering a supportive learning environment.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Oversee daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Develop a curriculum that meets the developmental needs of the children, incorporating activities that stimulate physical, emotional, intellectual, and social growth.
  • Maintain a safe and secure environment for children, including regular safety inspections and adherence to safety standards.
  • Maintain open communication with parents about their children's activities and progress.
  • Marketing strategy to attract and retain customers, considering factors like safety, budget, convenience, and quality of services.
  • Keeping accurate records of expenses and income, and manage your finances effectively to ensure the business's sustainability.

Customer Service Cashier and Floor

Sears
09.2000 - 08.2002
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Volunteer

Daycare Centers
03.2000 - 08.2000
  • Monitored child behavior, addressing conflicts and promoting positive interactions among peers.
  • Assisted with naptime routines, ensuring that children had a comfortable space to rest and recharge for the remainder of the day.
  • Supported daycare staff in maintaining a clean, organized, and safe environment for children''s daily activities.
  • Assisted during meal times, ensuring that children received proper nutrition while adhering to dietary restrictions or allergies.
  • Monitored children's activities to verify safety and wellbeing.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Supervisor

Bigfoots Family Fun Center
05.1997 - 08.2000
  • Manage and organize schedules for staff and groups, ensuring appointments are scheduled properly and commitments are met on time.
  • Scheduling appointments, managing calendars, and coordinating activities for groups.
  • Manage the flow of people and groups.
  • Training new hires
  • Reporting to HR and senior management
  • Evaluating performance and providing feedback
  • Helping to resolve employee issues and disputes
  • Monitoring employee productivity and providing constructive feedback and coaching.

Hostess

Chilli's Grill & Bar
05.1998 - 08.1998
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Secretary

Coastal Accounting
06.1993 - 06.1998
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduling appointments and conducted follow-up calls to clients.
  • Preparing bank deposits, general ledger postings and statements
  • Data entry and record keeping

Education

Plantation High
Plantation, FL
06-1995

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Organizational skills
  • Attention to detail

Timeline

Owner

Mini Miracles
11.2004 - Current

Customer Service Cashier and Floor

Sears
09.2000 - 08.2002

Volunteer

Daycare Centers
03.2000 - 08.2000

Hostess

Chilli's Grill & Bar
05.1998 - 08.1998

Supervisor

Bigfoots Family Fun Center
05.1997 - 08.2000

Secretary

Coastal Accounting
06.1993 - 06.1998

Plantation High

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