Pamella Ropp-Bradt
3713 Silver Ridge Drive Saint Peters,MO
Summary
Hardworking and passionate job seeker with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Owner
Mini Miracles
3713 Silver Ridge Drive Saint Peters, MO
11.2004 - Current
- Developed strong relationships with children and parents, by maintaining open lines of communication and fostering a supportive learning environment.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversee daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Develop a curriculum that meets the developmental needs of the children, incorporating activities that stimulate physical, emotional, intellectual, and social growth.
- Maintain a safe and secure environment for children, including regular safety inspections and adherence to safety standards.
- Maintain open communication with parents about their children's activities and progress.
- Marketing strategy to attract and retain customers, considering factors like safety, budget, convenience, and quality of services.
- Keeping accurate records of expenses and income, and manage your finances effectively to ensure the business's sustainability.
Customer Service Cashier and Floor
Sears
Sebring, FL
09.2000 - 08.2002
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Volunteer
Daycare Centers
Sebring, FL
03.2000 - 08.2000
- Monitored child behavior, addressing conflicts and promoting positive interactions among peers.
- Assisted with naptime routines, ensuring that children had a comfortable space to rest and recharge for the remainder of the day.
- Supported daycare staff in maintaining a clean, organized, and safe environment for children''s daily activities.
- Assisted during meal times, ensuring that children received proper nutrition while adhering to dietary restrictions or allergies.
- Monitored children's activities to verify safety and wellbeing.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Supervisor
Bigfoots Family Fun Center
Plantation, FL
05.1997 - 08.2000
- Manage and organize schedules for staff and groups, ensuring appointments are scheduled properly and commitments are met on time.
- Scheduling appointments, managing calendars, and coordinating activities for groups.
- Manage the flow of people and groups.
- Training new hires
- Reporting to HR and senior management
- Evaluating performance and providing feedback
- Helping to resolve employee issues and disputes
- Monitoring employee productivity and providing constructive feedback and coaching.
Hostess
Chilli's Grill & Bar
Lauderhill, FL
05.1998 - 08.1998
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Secretary
Coastal Accounting
Fort Lauderdale, FL
06.1993 - 06.1998
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduling appointments and conducted follow-up calls to clients.
- Preparing bank deposits, general ledger postings and statements
- Data entry and record keeping
Education
Plantation High
Plantation, FL06-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Attention to detail
Timeline
Owner
Mini Miracles
11.2004 - Current
Customer Service Cashier and Floor
Sears
09.2000 - 08.2002
Volunteer
Daycare Centers
03.2000 - 08.2000
Hostess
Chilli's Grill & Bar
05.1998 - 08.1998
Supervisor
Bigfoots Family Fun Center
05.1997 - 08.2000
Secretary
Coastal Accounting
06.1993 - 06.1998
Plantation High