Pamella Dryier
Riverside,IL
Summary
Seasoned Registered Nurse with a proven track record at Ascension Rainbow Hospice, showcasing exceptional skills in health assessment and emotional awareness. Leveraged expertise in infectious disease control and patient support to enhance care quality and efficiency. Known for leadership in nursing staff development and a commitment to culturally-sensitive care, significantly improving patient satisfaction and outcomes.
Recognized for productive and efficient task completion. Skilled in patient assessment, emergency care, and pain management. Possess strong communication skills, adaptability to high-stress environments, and ability to work effectively in team settings. Excel in providing exceptional patient care through empathy, patience, and active listening.
Organized and knowledgeable, experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Registered Nurse
Ascension Rainbow Hospice
Mount Prospect, IL
04.2007 - Current
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Administered medications, tracked dosages, and documented patient conditions.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Developed educational materials for use in teaching sessions with patients or their families.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Actively participated in quality improvement initiatives within the department.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Conducted intake assessments with patients and relatives to gather case history.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Created, implemented and evaluated patient care plans with medical team.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Provided emotional support to patients and their families during difficult times.
- Provided emotional support and comfort to families during difficult times.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
Director of Nursing
Misericordia Home
Chicago, IL
03.1994 - 03.2007
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
- Developed medical programs that promoted community health and research.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Developed and implemented nursing policies and procedures to ensure quality patient care.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Implemented changes needed to correct deficiencies found during government inspections.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Maintained records management system to process personnel information and produce reports.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Monitored development, implementation and updates of individualized care plans.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Registered Nurse, Emergency Department
Holy Cross
Chicago, IL
02.1985 - 03.1994
- Participated in educational activities such as seminars or classes related to emergency nursing practices.
- Administered medications as prescribed by physicians.
- Maintained accurate records of all assessments, treatments, medications administered, and other pertinent information related to patient's care.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Participated in professional development programs to stay current with advances in emergency nursing practice.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
- Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Performed initial assessment of patients in the Emergency Department, including vital signs and medical history.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained inventory of medical supplies and medications, ensuring availability for emergency situations.
- Responded quickly to codes and coordinated efficient and skilled care.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
- Operated and maintained emergency department equipment, performing regular checks for functionality and safety.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Coordinated with interdisciplinary teams to develop and implement individualized care plans for patients.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Facilitated discharge planning process to ensure continuity of care after leaving the facility.
- Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
- Monitored patient conditions to identify concerning changes and mitigate symptoms.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Answered patient questions and provided take-home materials for further information.
- Ensured proper handling of specimens for laboratory testing.
- Provided emotional support and guidance to patients and families during stressful situations.
- Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Assisted in minor surgical procedures and provided post-operative care, ensuring optimal patient outcomes.
- Actively participated in staff meetings to discuss current trends in emergency nursing practices.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies, and mass casualty incidences.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.
- Conducted public health education sessions on emergency preparedness and injury prevention.
- Responded quickly to life-threatening situations utilizing advanced emergency skills.
- Provided patient care according to established standards and protocols.
- Led debriefing sessions following major incidents, contributing to an environment of continuous learning and improvement.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Implemented infection control measures to prevent the spread of contagious diseases within the emergency department.
- Facilitated seamless transfer of patients to other units or facilities, ensuring continuity of care.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Supported criminal inquiries by reporting injuries and completing evidence collection kits.
- Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
- Participated in quality improvement initiatives within the Emergency Department setting.
- Collaborated with public safety and community organizations to improve emergency response and patient outcomes.
- Conducted regular rounds throughout the department ensuring a safe environment for staff and patients.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Provided emotional support for patients and their families during times of stress.
Education
Master of Science - Nursing Leadership And Management
Concordia University
River Forest, IL02-2010
Bachelor of Science - Nursing
Saint Xavier University
Chicago, IL01-1993
Associate of Science - Nursing
Morton College
Cicero, IL05-1983
Skills
- Health Assessment
- Medical assessment
- Infectious disease control
- Culturally-sensitive care
- Diabetes management
- Nursing staff leadership
- Chart updating
- Stress mitigation
- Patient assessment
- Trauma recovery
- Care planning
- Family and patient support
- Electronic health records management
- Precepting
- IV management
- Emotional awareness
- EMR / EHR
- Collecting vitals
- Policy compliance
- Removing sutures
- Medical recordkeeping
- Gastrostomy tube care
- Emergency procedures
- Infant CPR certified
- BLS instructor
- Gastroenteral nutrition education
- Patient education and counseling
- ADL assistance
- Seizure management
- Proper catheter insertion/removal
- Personal care needs
- Reporting and documentation
- Performing ekgs
- Feeding pumps
- FLUENT IN Polish
- Patient care
Certification
- Train the Trainer Certification
- EKG / Stress Test Certification
- ACLS / PALS / BLS Trained
Timeline
Registered Nurse
Ascension Rainbow Hospice
04.2007 - Current
Director of Nursing
Misericordia Home
03.1994 - 03.2007
Registered Nurse, Emergency Department
Holy Cross
02.1985 - 03.1994
- Train the Trainer Certification
- EKG / Stress Test Certification
- ACLS / PALS / BLS Trained
Master of Science - Nursing Leadership And Management
Concordia University
Bachelor of Science - Nursing
Saint Xavier University
Associate of Science - Nursing
Morton College
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