Pamelyn Eichelberger

Hands-on, global HR/Talent leadership role, reporting directly to the Firm Chairman, responsible for strategy and direction of talent management and human resource activities for all attorneys, administrative business professional team and support staff of 900+ attorney, multi-disciplinary Am Law 100 firm

Responsible for $10MM budget and firm-wide team of 50 HR professionals, including attorney talent development, national legal and administrative staff recruiting, HR operations and benefits teams

Accomplishments/Current Projects:

Talent Management:

• Collaboration with Office Managing Partners and firm-wide Department Chairs to lead attorney retention initiatives based upon trends identified through HR metric analysis
• Development of formalized exit interview process including development of back-end reporting application.
• Quarterly reporting and analysis of attrition data including D&I attrition statistics for firm leadership
• Led development and implementation of stay interview process
• Leading firm-wide engagement survey for all attorneys and staff
• Leading development of micro-feedback system for attorneys
• Development and rollout of hybrid work/remote work program and policy
• Leading development of defined compensation structure for administrative business professional staff
• Revamp and streamline of administrative support and business professional staff annual evaluation and compensation process to align with performance management best practices
• Development of PD Program for business support team professionals
• Leading development of employee recognition program

HR Operations:

• Reorganization and realignment of local office Human Resources function to drive best practices, improve service levels and efficiency
• Leading pilot program for administrative business support teams aligned by practice
• Legal and staff recruiting cost reductions through alternative sourcing and limitation of placement firm usage
• Centralization of administrative staff recruiting function to drive consistency and best practices across the firm's platform
• Leading career progression tier structure development and centralization of paralegal function
• Oversight of conversion from paper-based personnel file records to electronic personnel file system
• Oversight of implementation of new time and attendance system
• Oversight of implemented standardized paperless onboarding program

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Policy/Compliance:

• Provided guidance and direction to Firm's Executive Committee to navigate and implement 2020 pandemic cost savings measures, including extensive lawyer and staff furloughs as well as group termination events
• Development and implementation of vaccine mandate policy and vaccination record, test results and exemption approval tracking system
• Leading revamp of firm policy portal, including updating and modernizing policies as well as user interface features
• Implementation of Affirmative Action Plan and Federal Contractor Compliance

Wellness Programming:

• Key contributor to concept and development of award-winning well-being initiative: "The Inspiration Project"
• Oversight of Mental Health First Aid Certification program for firm leadership
• Early adopter in the legal market engaging Spring Health as mental health/EAP vendor
• Leading rollout of mindfulness app
• Caregiver Circles - Support groups developed during remote work throughout pandemic

Firm-wide executive human resources leadership role, reporting to the Managing Shareholder of Operations, responsible for development of modern, robust human resources function at Am Law 200 firm. This included collaboration with other c-suite colleagues to develop internal growth, expand people and process capabilities, create a culture of continuous improvement and operational excellence and strengthen the business alignment of the HR function.

Accomplishments:

• Implementation of workforce planning strategy resulting in approximately $1MM in annual savings
• Development of electronic Policies and Procedures Manual
• Development of internal process controls through automation of processes/procedures
• Development of management professional development training program
• Recruiting cost reductions through implementation of alternative sourcing methods
• Drive best practices in performance management
• Drive cultural initiatives to build foundation of the "Vedder" culture

Director of Human Resources, Philadelphia Office (2012-2016)

Firm-wide Human Resources Manager (2007-2012)

Human Resources Manager, Philadelphia Office (2004-2007)

Human Resources Generalist (2001-2004)

Attorney Recruiting Coordinator (2000-2001)

Multiple roles through a series of promotions over the course of 16 years with Am Law 50 firm, resident in the firm’s Philadelphia headquarter location. Most recently, held the lead HR role resident in the Philadelphia office and directed all HR activities for the Philadelphia,

Princeton, Pittsburgh, Harrisburg and Wilmington offices, comprised of an employee base of approximately 1100 employees, including all attorneys, paralegals and administrative support staff. General responsibilities included:

• Employee relations
• Performance management, workplace investigations, terminations, including Reductions in Force.
• Training and Development
• Oversight of firm-wide professional development initiatives, including development and facilitation of internal management training modules such as harassment prevention training and leaves of absence training.
• Oversight of attorney, legal staff (paralegals and other timekeepers, and administrative support staff recruiting and retention.
• Led recruitment efforts in support of creative sourcing methods to reduce costs through minimal use of agencies/headhunters.
• Routine internal compensation and market analysis to ensure competitive edge balanced with internal equity.
• Relationship manager with Kenexa for firm-wide applicant testing account.
• On-boarding and integration
• Significant involvement with and oversight of large-scale acquisition integration efforts.
• Leaves of absence management: Oversight of high volume leaves of absence administration for approximately 900 FTE’s; served as subject matter expert to other office HR professionals.
• Policy interpretation and administration.
• Compliance with all Federal, State and local laws (including FMLA, FLSA, EEO, and Affirmative Action).
• Oversight of annual performance evaluation and compensation processes for attorneys and administrative staff.
• Management of various office-wide events.
• Management of Departmental Budget.
• Firm-wide projects and initiatives.
• Development and implementation of successful pilot program for alternative secretarial services model in Princeton Office, as well as member of 3 person task force to revamp firm-wide secretarial service model.
• Collaboration with colleagues to develop and implement of firm-wide paralegal career tier structure.