Pamila Colbert
Bellevue,NE
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Playroom Attendant
Dogtopia
Omaha, NE
08.2025 - 12.2025
- Cleaned and sanitized dog kennels, ensuring safe and healthy environments for pets.
- Assisted with feeding, grooming, and exercising dogs to promote well-being and behavior.
- Monitored dog behavior during playtime, identifying signs of stress or aggression.
- Provided exceptional customer service by addressing client inquiries and concerns effectively.
- Collaborated with team members to implement best practices for animal care and safety.
- Ensured proper nutrition for all dogs by preparing meals according to specific dietary requirements and feeding schedules.
- Facilitated smooth drop-off and pick-up processes for clients, ensuring efficient transitions between home environments and our facility.
Server
Ika San Ramen and Izakaya
Papillion, NE
05.2025 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables effectively while maintaining attention to detail.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved guest complaints promptly to enhance overall dining experience.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Implemented upselling techniques that improved average check totals consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Freddy's Frozen Custard and Steakburgers
Papillion, NE
04.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with menu selections and special requests.
- Ensured compliance with food safety and hygiene standards.
- Collaborated with team members to streamline service operations.
- Resolved customer complaints professionally to enhance satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Implemented strategies to reduce wait times during peak hours.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Order Picker
Amazon Fulfillment Center OMA2
Omaha, NE
11.2024 - 02.2025
- Followed established protocols for inventory management, contributing to seamless order processing.
- Collaborated with team members to enhance picking speed and accuracy in fast-paced environment.
- Adapted quickly to changes in workflow demands, maintaining productivity during peak periods.
- Excellent communication skills, both verbal and written.
- Operated handheld scanners to locate and pick items efficiently for fulfillment orders.
- Maintained organized work area to ensure safety and compliance with company standards.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Childcare Associate
First Unitarian Church of Omaha
Omaha, NE
04.2022 - 12.2024
- Supervised activities, ensuring safety and engagement for children in care.
- Collaborated with parents to address individual child needs and enhance communication.
- Established positive relationships with parents, keeping them informed on their child''s progress and addressing any concerns promptly.
- Provided one-on-one support for children with special needs or behavioral challenges, fostering an inclusive environment for all students.
- Handled challenging situations involving conflict resolution among peers while maintaining an orderly classroom environment conducive to learning.
- Planned and implemented age-appropriate educational programs to promote development.
Store Sales Checker
DeCA/Offutt Air Force Base Commissary
Offutt AFB, NE
07.2024 - 08.2024
- Managing the self-checkout registers and assisting customers in the correct processing of their purchases.
- Ensured accuracy during checkout by verifying prices and scanning items efficiently.
- Maintained organized checkout area to enhance customer experience and streamline operations.
- Collaborated with team members to resolve customer inquiries and improve service quality.
- Implemented suggestions for improving checkout processes, enhancing speed and accuracy of transactions.
- Monitored inventory levels at checkout to ensure product availability for customers.
- Provided feedback to management regarding operational challenges and potential improvements.
- Promoted a positive shopping environment through friendly interactions with customers and staff collaboration.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
Education
High School Diploma -
Bellevue West Sr. High School
Bellevue, NE05.2024
Skills
- Patience and empathy
- Documentation and record keeping
- Accuracy and precision
- Data entry
- Exceptional customer service
- Cash handling
- Microsoft Office Suite
- Google Suite
Timeline
Playroom Attendant
Dogtopia
08.2025 - 12.2025
Server
Ika San Ramen and Izakaya
05.2025 - 09.2025
Cashier
Freddy's Frozen Custard and Steakburgers
04.2025 - 06.2025
Order Picker
Amazon Fulfillment Center OMA2
11.2024 - 02.2025
Store Sales Checker
DeCA/Offutt Air Force Base Commissary
07.2024 - 08.2024
Childcare Associate
First Unitarian Church of Omaha
04.2022 - 12.2024
High School Diploma -
Bellevue West Sr. High School