Pamilla Gonzalez
San Antonio,TX
Summary
Dedicated, results-driven professional with experience in staff management, sales, and customer service. Proven ability to lead teams effectively with strong communication skills. Currently pursuing a Bachelor's degree in Business Administration with a focus on Management. Passionate about driving organizational success through strategic leadership and collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Insurance Producer
USAA
San Antonio, TX
04.2021 - Current
- Utilize insurance knowledge to address member inquiries and support financial health.
Associate Banker
JPMorgan Chase & Co
San Antonio, TX
01.2023 - 09.2024
- Assist clients during branch visits while undergoing Lead Associate training.
- Supported smooth processing of regular transactions.
- Guide clients in using technology effectively.
- Developed trust-based client relationships.
- Collaborated with clients and branch team to discover potential new accounts.
Deli Associate
HEB
Pleasanton, TX
08.2020 - 04.2021
- Provide customer support throughout the day.
Assistant Manager
Bill Miller Bar-B-Que
Floresville, TX
10.2008 - 09.2020
- Achieved Assistant Manager status through tenure and promotional advancements.
- Coordinate shift operations efficiently within assigned location.
- Supervised workflow and ensured compliance with strict deadlines.
- Facilitated stronger team collaboration through effective communication.
- Sales experience
- Skilled in utilizing Microsoft Office Suite tools effectively.
Education
Bachelors of Business Administration - Management
Southern New Hampshire University
Manchester, NHAssociates of Applied Science - Applied Science
Saint Phillips College
San Antonio, TX06.2015
Associates of General Studies - General Studies
Saint Phillips College
San Antonio, TX06.2015
Skills
- Time and Attendance Management
- Staff Scheduling and Management for Up to 60 Employees
- Strong Communication and Interpersonal Skills
- Sales and Customer Service Experience
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Leadership and Team Management
- Food Safety and Preparation
- Recruiting and Employee Orientation
- Administrative Support and Payroll Management
- Six Sigma Methodologies
Certification
- Applied Marketing Strategies Badge April 2025 to Present
- Property & Casualty License June 2022 to June 2026
- Lean Six Sigma Yellow Belt In Progress.
Timeline
Associate Banker
JPMorgan Chase & Co
01.2023 - 09.2024
Insurance Producer
USAA
04.2021 - Current
Deli Associate
HEB
08.2020 - 04.2021
Assistant Manager
Bill Miller Bar-B-Que
10.2008 - 09.2020
Associates of General Studies - General Studies
Saint Phillips College
Bachelors of Business Administration - Management
Southern New Hampshire University
Associates of Applied Science - Applied Science
Saint Phillips College