Pam K Soto

• Answered multi-line phone system, routing calls, delivering messages to doctor/staff.
• Insurance verification
• Treatment plan estimates
• Scheduled office meetings and client appointments for staff teams.
• Handled account payments and provided information regarding outstanding balances.
• Processed payment via telephone and in person with focus on accuracy and efficiency.
• Received and sorted mail, prepared packages for delivery and scanned documents.
• Data entry of new patients, updating dental insurance information and demographics.

• Preparing and assisting in numerous patients daily to undergo procedures which include, restorative, oral surgery, hygiene, and full mouth reconstruction

• Performs CBCT and Panoramic scans

• Assist Dentist in assessing and documentation of airway, medications, and monitoring vitals under direction of the doctor

• Data entry of treatment plans, and detailed clinical notes. Take and record patient's medical/dental histories, vital signs, and record treatment information.

• Clinical Lead responsible for sterilization protocols, OSHA Lead, Maintenance Logs, Training Logs

• Assists oral surgeon with surgical procedures not limited to wisdom teeth extractions, implants, bone grafts, biopsies, multiple to single tooth surgical extractions, sinus lifts, ramus grafts, etc.

• Performs CBCT and panoramic scans

• Prepares patients, surgery trays and rooms with proper instrument set ups

• Set up, break down, clean, sterilize surgical instruments appropriately

• Explains specific, necessary pre and postoperative instructions to the patients

• Assist Surgeon in Medical Emergencies

• Assist in administering anesthesia, assessing/documenting airway and monitoring vital signs under direction of the physician

• Pull medications that is needed for the procedure to be performed

• OSHA Lead for two locations

• Responsible for keeping up with ordering/tracking of all implants and restorative parts

• Knowledgeable on DIEM/ All on 4 procedures

• Provide compassionate care to patients.

• Educate patients regarding their dental health

• Take and record patient medical and dental histories and vital signs, and record treatment information

• Preparing and assisting numerous patients daily to undergo dental procedures, which include restorative, periodontal surgery, oral surgery, and full mouth reconstructs

• Responsible for sterilization protocol

• Data entry of clinical notes and treatment plans

• Managerial with back office operations, including ordering medications, all clinical supplies, inventory control, logging in/out lab cases and scheduling such cases

• Maintained Narcotics Log, OSHA Manual and updates

1991 - 1992 and 1995 - 2007

• Responsibilities included all aspects of chair side assisting

• Procedures including health histories, composite and amalgam restorations, cementation, root canal therapy, oral surgery, dental charting, treatment planning, lab procedures, X-rays, sterilization/infection control and ordering all dental materials and supplies

• Responsibilities included all aspects of chair side assisting; both the dentist and the dental hygienist

• Procedures including health histories, composite and amalgam restorations, cementation, root canal therapy, dental charting/treatment planning, laboratory procedures, X-rays, sterilization/infection control and ordering of all dental materials and supplies

• Assisted in front office needed: answering multiple phone lines, scheduling appointments, and chart prepping