Pawandeep Natt
Owner/Driver
Renton,WA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively others. Quick learner with management potential. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 22+ years in logistics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Owner/Operator Truck Driver
Sea Port Logistics
Kent, WA
09.2001 - 08.2017
- Operated with safety and skill to avoid accidents and delays.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
- Communicated with operators and other truck drivers in fleet to coordinate deliveries and materials handling.
- Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Drove truck to weigh station before and after loading and along route to document weight and conform to state regulations.
- Maintained accurate temperature settings in trailers to preserve products and goods.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against Bills of Lading.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Business Owner/Operator
HAP Intermodal LLC
Renton, WA
08.2020 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Trained and developed team members to build human capital.
- Generated revenues yearly and effectively capitalized on industry growth.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maneuvered trucks into loading or unloading positions and followed signals from loading crew to safely load and unload goods.
- Communicated with operators and other truck drivers in fleet to coordinate deliveries and materials handling.
- Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Drove truck to weigh station before and after loading and along route to document weight and conform to state regulations.
- Maintained accurate temperature settings in trailers to preserve products and goods.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Maximized load safety by balancing, securing, and weighing products.
- Verified contents of inventory loads against Bills of Lading.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Monitored and managed fuel consumption and expenses for management reporting.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Owner/Operator
XPO Logistics
Tacoma, WA
09.2017 - 08.2020
- Maneuvered trucks into loading or unloading positions and followed signals from loading crew to safely load and unload goods.
- Drove truck to weigh station before and after loading and along route to document weight and conform to state regulations.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with operators and other truck drivers in fleet to coordinate deliveries and materials handling.
- Serviced truck with oil, fuel and radiator fluid to maintain tractor-trailer.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maximized load safety by balancing, securing, and weighing products.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Monitored and managed fuel consumption and expenses for management reporting.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Business Owner
Pacific Link
Milton , WA
08.2013 - 08.2017
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Worked closely with customers to effectively resolve issues and complaints.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Provided training and guidance to new dispatchers.
- Analyzed customer delivery needs and developed tailored delivery solutions.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Received new orders, prepared documentation, and assigned personnel.
- Assisted in resolving customer complaints and grievances.
- Developed and implemented customer service policies and procedures.
- Managed customer accounts and invoicing.
- Tracked and monitored vehicle performance and maintenance.
- Monitored and tracked dispatch communication systems.
- Scheduled and organized delivery routes.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
Education
Business Administration And Management
Renton Technical College
Renton, WA 09.1998 - 06.2001
NA - Middle School Education
Meridian Junior High
Kent, WA 09.1993 - 07.1996
NA - High School Education
Kentridge High School
Kent, WA 09.1995 - 06.1998
Skills
Budgeting
undefinedTimeline
Business Owner/Operator
HAP Intermodal LLC
08.2020 - Current
Owner/Operator
XPO Logistics
09.2017 - 08.2020
Business Owner
Pacific Link
08.2013 - 08.2017
Owner/Operator Truck Driver
Sea Port Logistics
09.2001 - 08.2017
Business Administration And Management
Renton Technical College
09.1998 - 06.2001
NA - High School Education
Kentridge High School
09.1995 - 06.1998
NA - Middle School Education
Meridian Junior High
09.1993 - 07.1996
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