Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Panagiotis Giannopoulos

Des Plaines,IL

Summary

Driven and knowledgeable Psychology major that is organized, dependable and hardworking. Forward-thinking professional at managing multiple priorities and projects with a positive attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

United Airlines Digital Technology Intern

Willis/NOC
05.2023 - 08.2023
  • Maintain communication with customers and team members to promote a team environment
  • Functions as a project leader by providing direction, tools and process support to leaders.
  • Facilitate meetings with Technology and Business Leaders to develop needs and requirements
  • Consults with business managers
  • Gathered and translated project requirements and collaboratively worked to define scope and milestones.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Collaborated with other departments and partners such as HP and Xerox to identify and solve software issues.

Summer Associate

United Airlines, O’Hare Airport
06.2022 - 08.2022
  • Worked as part of the airport operations team in order to facilitate a safe, efficient, and effective airport environment.
  • Worked directly with customers, employees, and airport management in a fast-paced environment at gates,check in lobby and the customer service counter using new applications.

Operations Assistant

Toy Tun
01.2021 - Current


  • Assist in maintenance in the flow of cars and guests. Responsible for checking guests in, collecting donations, assisting founders in daily operations, and representing the charity’s mission statement.
  • Responsible for tracking best practices and outcomes through reporting and preparing leadership briefings on results
  • Responsible for driving health and wellness, and health equity objectives by collecting donations, assisting founders in daily operations, and representing the children's charity’s mission statement.


Intern

Lee Manor Rehabilitation Center
07.2019 - 01.2020
  • Participated in the care of residents, including dressing, toileting, showering, and feeding in addition to providing comfort and companionship.

CNA and Volunteer

Greek American Rehabilitation and Care Center
05.2016 - 11.2019
  • As a volunteer, worked in Life enrichment to provide companionship to residents during daily activities in addition to filling any needed roles, such as front desk management
  • As a CNA, worked directly with patients to assist in activities of daily living, including dressing, toileting, showering, and feeding residents.

Education

Bachelor of Science - Psychology

Northeastern Illinois University
Chicago, IL
12.2023

Certified Nursing Assistant Certificate - Healthcare

Oakton Community College
Des Plaines, IL
08.2019

Skills

  • Microsoft Word, Excel, Powerpoint
  • Effective communicator
  • Strong Collaborator
  • Bilingual: Greek and English
  • Public Speaking
  • Project Management
  • Administrative and Office Support

Certification

CERTIFIED NURSING ASSISTANT Oakton Community College Des Plaines, IL 2019

Additional Information

  • Additional references available upon request.

Timeline

United Airlines Digital Technology Intern

Willis/NOC
05.2023 - 08.2023

Summer Associate

United Airlines, O’Hare Airport
06.2022 - 08.2022

Operations Assistant

Toy Tun
01.2021 - Current

Intern

Lee Manor Rehabilitation Center
07.2019 - 01.2020

CNA and Volunteer

Greek American Rehabilitation and Care Center
05.2016 - 11.2019

Bachelor of Science - Psychology

Northeastern Illinois University

Certified Nursing Assistant Certificate - Healthcare

Oakton Community College
Panagiotis Giannopoulos