Taniya Khan
Overview
4
4
years of professional experience
Work History
Customer Services
Pei Wei Asian Diner
05.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls.
Substitute Teacher
Union Public Schools
02.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Field Representative
Census Bureau
06.2020 - 10.2020
- Traveled up to 100 miles per day to visit customer locations.
- Completed paperwork in full, on time and with high accuracy.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
BBA - Business And Information Technology
University of Peshawar
Peshawar, KPK, Pakistan02.2011
Skills
- Video Conferencing
- Adept at Working with Special Needs
- Records Management
- Effective Written and Verbal Communication
- Customer Service and Assistance
Languages
English
Professional Working
Urdu
Native or Bilingual
Timeline
Customer Services
Pei Wei Asian Diner
05.2021 - Current
Field Representative
Census Bureau
06.2020 - 10.2020
Substitute Teacher
Union Public Schools
02.2019 - Current
BBA - Business And Information Technology
University of Peshawar