Pankaj Radadia
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technician position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
Work History
Technician
Hyundai And Genesis
08.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Performs quality control check up on new vehicles.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Spare Parts Manager and Car Workshop Owner
Gold Star Motors
12.1994 - 02.2018
- Increased spare parts inventory accuracy by implementing a robust tracking system and conducting regular audits.
- Adjusted stock to curtail accumulation of unused or old parts.
- Managed high volume, profitable and efficient parts department within dealership framework.
- Collaborated with service department and collision center to provide timely and accurate parts fulfillment.
- Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
Education
Bachelor of Commerce - Accounting And Business Management
Commerce College
IndiaSkills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Hyundai and Genesis expert level certified
- ASE certification
- State inspection license owned
Timeline
Technician
Hyundai And Genesis
08.2019 - Current
Spare Parts Manager and Car Workshop Owner
Gold Star Motors
12.1994 - 02.2018
Bachelor of Commerce - Accounting And Business Management
Commerce College
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