Pantip Singthong Dye
San Antonio ,TX
Summary
Hardworking. Offering 5 years+ of hospitality experience. Dedicated and results-driven Assistant Manager and Team Leader with a strong background in restaurant operations, team leadership, and customer service. Skilled in optimizing daily workflows, managing staff, and ensuring high-quality dining experiences. Experienced in inventory control, cost management, and compliance with health and safety regulations. Adept at training and motivating teams to exceed performance goals while maintaining a positive and efficient work environment. Passionate about delivering exceptional service and driving customer satisfaction to enhance brand reputation and profitability.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Thai Buri
1160 N Loop 1604 W Access Rd, TX
06.2024 - 03.2025
- Resolved customer complaints in a polite manner according to company policy.
- Trained new employees to perform duties.
- Provided quality customer service with a friendly attitude.
Team Leader / Assistant Manager
Noodleholics
Tucson, AZ
01.2022 - 07.2024
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Managed conflict resolution within the team to maintain a positive work environment.
Restaurant Waiter
Yard House
Tucson, AZ
07.2021 - 11.2022
- Assisted guests with making food and beverage selections.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Restaurant Waiter
Bai thong
Tucson, AZ
08.2021 - 10.2022
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Answered phone calls providing information about restaurant services, hours of operation, menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Waitress/Bartender
Senae Thai bistro downtown
Tucson, AZ
01.2021 - 07.2021
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Stocked server areas with supplies before, during and after shifts
- Completed opening and closing checklists to facilitate smooth restaurant operations
Waitress/Bartender
Bangkok café
Tucson, AZ
01.2020 - 05.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Waitress/Assistant Manager
Tuk Tuk Thai
Tucson, AZ
07.2020 - 02.2021
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Uphold restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Education
High School Diploma -
Bangkok, Thailand03.2019
Certification of Bartending
Bartending Academy of Tucson
3056 N. Country Club Rd., Tucson, AZ. 85716Skills
- Organizational ability
- Friendly, positive attitude
- Complex problem solving
- Receiving constructive feedback
- Giving constructive feedback
- Teamwork and collaboration
- People management
- Employee training
- Inventory management
- Performance management
- Team building
Timeline
Restaurant Waiter
Thai Buri
06.2024 - 03.2025
Team Leader / Assistant Manager
Noodleholics
01.2022 - 07.2024
Restaurant Waiter
Bai thong
08.2021 - 10.2022
Restaurant Waiter
Yard House
07.2021 - 11.2022
Waitress/Bartender
Senae Thai bistro downtown
01.2021 - 07.2021
Waitress/Assistant Manager
Tuk Tuk Thai
07.2020 - 02.2021
Waitress/Bartender
Bangkok café
01.2020 - 05.2021
High School Diploma -
Certification of Bartending
Bartending Academy of Tucson