Summary
Overview
Work History
Education
Skills
Languages
Volunteer Service
References
Timeline
Generic

Paola Lopez Reyes

Milwaukee,WI

Summary

Efficient and responsible college student looking for further professional experience. Possess avid skills in customer satisfaction, critical thinking, problem solving, and decision-making.

Overview

3
3
years of professional experience

Work History

Closing Team Member

Target
Milwaukee, WI
11.2023 - Current
  • Prioritized guest needs by answering product-related questions, such as the location of items, current sales, member discounts, etc
  • memorize the store layout in order to lead customers in the right direction when finding an item
  • Support team leaders by focusing on weekly workload through the act of constantly refilling and organizing my assigned section of the store ; work in all departments
  • use quick critical thinking skills and problem-solving strategies to address guest concerns and facilitate their overall shopping experience
  • use observational/context cues to understand if a guest will need assistance
  • support guest services and check lanes (back-up cashier) as needed
  • maintain the presentable outlook of the sales floor by processing general/chemical spills in compliance with specific regulations ; check expiration dates and quality of food items when working in that department
  • train new closing experts and assist team leaders in communicating with Spanish-speaking guests

Summer Camp Counselor

Summit Educational Association
Milwaukee, USA
06.2022 - 08.2024
  • Led a team of 10-12 elementary aged girls through a day of sports, academics, lunch, and a character class
  • Participated in a mandatory emergency services session by the head of the fire department (cpr, epipens, how to check for injuries, etc)
  • Created weekly schedules for my team, taking into account age range and interests

Produce Associate

Pick n Save
West Milwaukee, USA
04.2022 - 05.2023
  • Restocked produce items ensuring quality and dates of expiration are prioritized ; scan compromised items out of the system
  • Kept my assigned area clean and presentable at all times through completion of general duties (mop, sweep, take out the trash, etc)
  • Trained new produce department employees
  • Assisted managers in effectively communicating with Spanish-speaking customers; answer in depth questions when necessary

Education

Bachelor of Science - Criminal Justice & Criminology

University of Wisconsin - Milwaukee
Milwaukee, WI
12-2026

High School Diploma -

Carmen Southeast High School
Milwaukee, WI
06-2022

Skills

  • Fluent in Spanish
  • Critical thinking
  • Effective communication
  • Creativity
  • Organization
  • Writing
  • Detail-oriented
  • Customer Service/Satisfaction
  • Teamwork

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Volunteer Service

Academic Service - - Teacher Assistant role (04/03/24 - 04/22/24) 

- aided K-4 aged children during in-class learning time by reinforcing concepts one-on-one with students and used various teaching methods to accommodate different learning styles in order to ensure the students could complete their pending tasks accurately, and eventually all on their own

Parent Teacher Conference Translator (03/31/22) ( 04/06/22) ( 2 sessions)

- assigned a high school teacher for a total of two sessions where I communicated parent concerns and teacher feedback in the most concise and accurate manner 

References

References available upon request.

Timeline

Closing Team Member

Target
11.2023 - Current

Summer Camp Counselor

Summit Educational Association
06.2022 - 08.2024

Produce Associate

Pick n Save
04.2022 - 05.2023

Bachelor of Science - Criminal Justice & Criminology

University of Wisconsin - Milwaukee

High School Diploma -

Carmen Southeast High School

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