Summary
Overview
Work History
Skills
Timeline
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Paola Alvarez

Albany

Summary

Detail-oriented professional with strong time management and organizational skills. Proven ability to enhance operational efficiency and support team objectives. Committed to continuous skill development while contributing to organizational success.

Overview

9
9
years of professional experience

Work History

Bank Teller

Cap Com Fcu
Albany
10.2023 - Current
  • Investigated fraudulent activities, preventing losses exceeding $100,000 through transaction analysis.
  • Processed loan applications and prepared documentation for approval.
  • Facilitated account openings for checking, savings, and investment accounts while ensuring compliance.
  • Analyzed customer financial information to recommend optimal banking products.

Crew Leader

Chipotle
Albany
08.2021 - 06.2024
  • Monitored task completion to uphold performance standards.
  • Established professional relationships with employees to foster collaboration.
  • Processed cash and credit card payments while promptly returning receipts and change to customers.

Residential Aide

Center for Disability Services
Albany
10.2019 - 08.2021
  • Monitored vital signs such as pulse rate, respiration rate, temperature., as directed by medical staff.
  • Assisted residents with daily living activities such as bathing, dressing, and grooming.
  • Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans., and ensured that they are followed correctly.

Supervisor

Original Italian Pizza
Garnerville
09.2016 - 08.2020
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Intern

Allstate Insurance Co
West Haverstraw
03.2017 - 06.2017
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Organized information from multiple sources into accessible formats for easy retrieval.
  • Created status reports on operational activities.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.

Skills

  • Bilingual communication
  • Documentation proficiency
  • Account management
  • Financial analysis
  • Loan processing
  • Banking software expertise

Timeline

Bank Teller

Cap Com Fcu
10.2023 - Current

Crew Leader

Chipotle
08.2021 - 06.2024

Residential Aide

Center for Disability Services
10.2019 - 08.2021

Intern

Allstate Insurance Co
03.2017 - 06.2017

Supervisor

Original Italian Pizza
09.2016 - 08.2020

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Paola Alvarez