Summary
Overview
Work History
Education
Skills
Ssn
Languages
Timeline
Generic
Paola Andrea Rincon Ariza

Paola Andrea Rincon Ariza

Charlotte,NC

Summary

Professional in Psychology and Technologist in Human Talent Management, within my work and professional experience I have knowledge of the human management department of an organization such as: coordinate activities of training and development of work skills, organize work welfare activities taking into account organizational needs, plan induction activities for new staff, implement actions aimed at generating a favorable organizational climate and coordinating processes related to recruitment and selection of personnel according to the profiles required by the position; Additionally, I have experience in applying psychotechnical and behavioral tests to candidates and finally conducting and qualifying job performance evaluations. When talking about my personality I can say that I am a responsible person, with experience in customer service, with initiative, ease of teamwork, creative and with excellent interpersonal relationships, persistentes and oriented to better results. I am characterized by having principles such as honesty, based on cordial relationships and respect. Organized and agile, with great listening skills, I gladly assume the challenges and goals that your organization could pose to me and finally I express my total willingness to Achieving continuous learning. Skilled psychologist with background in diverse therapy and counseling settings. Possess deep understanding of psychological theories and practices, adept at developing personalized treatment plans. Strong communication skills enable effective patient engagement and support. Previous work has contributed to measurable improvements in patient mental health and well-being through innovative approaches to treatment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned Event Leader with comprehensive background in planning, organizing and executing successful events. Strong interpersonal skills ensure effective collaboration with cross-functional teams and clients to deliver exceptional results. Known for creative problem-solving and strong decision-making abilities which contribute to memorable, well-executed events. Proven track record in exceeding client expectations while maintaining budget constraints.

Overview

11
11
years of professional experience

Work History

Server Assistant

JW Marriott - Heart of the House
01.2023 - Current
  • Welcoming patrons, escorting them to their tables, and providing them with menus
  • Serving complimentary snacks to patrons once they are seated
  • Wrapping utensils in napkins accordingly
  • Clearing dirty plates, utensils, and glassware from tables as required
  • Carrying dirty tableware to the kitchen area
  • Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments
  • Delivering food to tables when Servers are busy
  • Responding to patrons' requests and informing management of any complaints
  • Arranging tables and chairs to accommodate larger groups of patrons
  • Ensuring that the server station is adequately stocked with necessary restaurant supplies

Banquet Server

Plate Perfect Catering
01.2022 - 01.2023
  • Circle around the event with trays of appetizers and beverages easily accessible to the guests
  • Pointing guests in the right direction for necessary services and features of the event
  • Assist with the complete setup and breakdown of the banquet area
  • Relay food and beverage orders
  • Maintain a high level of cleanliness and awareness of sanitary practices
  • Relay important information about orders, allergies and special requests to the appropriate person
  • Present in professional appearance and mannerisms

Dishwashing

Heart of the House
01.2022 - 01.2023
  • Scrape, rinse, and put dishes and utensils in the dishwasher
  • Wash and sanitize pots and pans, utensils, and dishes
  • Perform dishwasher cleaning maintenance
  • Take dishes and utensils out of the dishwasher and organize them properly
  • Empty rubbish bins regularly
  • Keep work area and kitchen clean by sweeping and mopping when necessary
  • Perform other cleaning tasks when requested
  • Clean food preparation stations and equipment

Administrative Assistant

Blockcleaner LLC
Charlotte, USA
01.2022 - 12.2022
  • Storage, organization and management of company files
  • Telephone and email service to customers and partners, as well as the organization and administration of agendas
  • Creation and administration of the corporate logo, website, and social networks of the company
  • Development and management of databases with information such as: collection accounts, billing formats, payroll slips, work schedules, among others

Attention Service Line

Hendrick Motors of Charlotte - Mercedes-Benz Dealer
Charlotte, USA
01.2022 - 12.2022
  • Receive customers at the dealer's service line, welcome and first intervene on their request
  • Consult and confirm the client's appointment in the system, using a corporate tablet
  • Notify the assigned service advisor of the arrival of your next client
  • Direct the customer to the waiting area and offer drinks or snacks
  • Drive the customers' cars to the workshop or repair area and deliver paperwork to the assigned mechanical technician

Quality Control

Spencer Gifts LLC
01.2022 - 12.2022
  • Inspecting the production and procedures of packaging workers
  • Check and examine random samples of a product, to verify accuracy in quantities
  • Review the behavior of the final product, contemplate a system for correcting errors and proposing improvements
  • Report all breakdowns to production management, to ensure immediate action
  • Make and Keep records in the company's Software of quality reports, statistical reviews and pertinent documentation on a daily basis

Human Management Analyst

Colombian Institute of Family Welfare - ICBF
01.2016 - 12.2021
  • Support the review of compliance with minimum requirements of the applicants' resumes, in accordance with the manual of functions and labor competencies, to carry out the provision of jobs in the ICBF
  • Support the registration in the database that contains the information of the documents referring to the requests made within the processes of the personnel administration
  • Support the preparation of extracts from ICBF staff resumes
  • Advance the necessary actions for the verification of the information of studies and experience provided by the selected candidate
  • Application of psychotechnical, legal and behavioral tests to candidates at the national level for the different positions of the ICBF
  • Support the human management in the administration and monitoring of the activities in charge of the work teams of linking temporary staff personnel
  • Guarantee timely response to requests, queries, complaints, petitions and resources presented by public servants on matters related to the contractual object, according to the agreements at the level of Internal service
  • Project or prepare the inputs to respond to the different requests of the different dependencies of the institute and to the external requests in relation to the matters related to the object of the contract
  • Provide support to the ICBF in the creation of a database, which includes all the information and results of the selection process of applicants for temporary plant jobs
  • Generate response to requirements submitted by the control entities in legal terms
  • Update of administrative career records of public servants before the National Civil Service Commission
  • Management of the EDL-App Application Type System from the Role of Chief of Personnel, instrument designed by the National Civil Service Commission for the process of Evaluation of Labor Performance at the national level for the ICBF
  • Support the monitoring and control of the process of evaluating the work performance of administrative career servers and probationary period
  • Project the answers to the Rights of Petition, requests, requirements and consultations on the issues of competence of the Administrative Career Group
  • Support in the execution of the process of providing the required human talent, according to the determined linkage modality, in accordance with the studies and internal guidelines for the administration of the ICBF staff
  • Support in the procedures for the reporting of vacancies or news of jobs and states against the work performance according to the applications provided for this purpose
  • Support in the construction and monitoring of indicators, statistics, identification of risks and reports related to matters related to the object of the contract
  • Attend the committees or meetings convened by the Supervisor of the contract, or those that are convened by other entities in relation to the object of the contract
  • Travel to the ICBF Regionals and Zonal Centers, when necessary, in the development of the contractual object, with the prior authorization of the supervisor of the Contract and present the respective report
  • Comply with the others assigned by the supervisor by virtue of the contractual object, with quality, timeliness and efficiency

Administrative and Human Resources Assistant

Quintero y Quintero Asesores S.A
01.2016 - 12.2016
  • Recruitment of personnel and affiliations EPS, ARL, CCF and ARL
  • Delivery of entrance card to the building and new personal presentation
  • Preparation of labor certifications
  • Generate and make the payroll payment
  • Preparation of vacation control table
  • Realization and payment of Social Security (MY PAYROLL)
  • Accounts payable
  • Notification of payments made (suppliers, per diem, procedural expenses, etc.)
  • Request and control of office items

Human Resources Assistant

Metlife Colombia Seguros de Vida S.A.
01.2015 - 12.2015
  • Support in the planning and execution of processes and activities of Labor Welfare
  • Planning and delivery of birthday gifts to staff
  • Requests for transfer and legalization of expenses
  • Control of the expenditure budget of Human Management

Executive Assistant

Alejandro Uribe Marketing
01.2014 - 12.2014
  • Communication with customers
  • Organization and file folders
  • Support in the organization and control of business events
  • Track payments for timely cancellation
  • Controls payments made to administrative staff

Education

PSYCHOLOGIST -

UNIVERSIDAD POLITECNICO GRANCOLOMBIANO
01.2019

HUMAN TALENT MANAGEMENT TECHNOLOGY -

SENA
01.2015

BACHELOR IN TECHNICAL MEDIA IN DESIGN GRAPHIC -

RUFINO JOSÉ CUERVO IED
01.2011

Skills

  • Analytical thinking
  • Social work
  • Conflict resolution strategies
  • Empathy and cultural sensitivity
  • Adaptability and work under pressure
  • Strong team leadership and collaboration skills

Ssn

1.033.772.839

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Server Assistant

JW Marriott - Heart of the House
01.2023 - Current

Banquet Server

Plate Perfect Catering
01.2022 - 01.2023

Dishwashing

Heart of the House
01.2022 - 01.2023

Administrative Assistant

Blockcleaner LLC
01.2022 - 12.2022

Attention Service Line

Hendrick Motors of Charlotte - Mercedes-Benz Dealer
01.2022 - 12.2022

Quality Control

Spencer Gifts LLC
01.2022 - 12.2022

Human Management Analyst

Colombian Institute of Family Welfare - ICBF
01.2016 - 12.2021

Administrative and Human Resources Assistant

Quintero y Quintero Asesores S.A
01.2016 - 12.2016

Human Resources Assistant

Metlife Colombia Seguros de Vida S.A.
01.2015 - 12.2015

Executive Assistant

Alejandro Uribe Marketing
01.2014 - 12.2014

PSYCHOLOGIST -

UNIVERSIDAD POLITECNICO GRANCOLOMBIANO

HUMAN TALENT MANAGEMENT TECHNOLOGY -

SENA

BACHELOR IN TECHNICAL MEDIA IN DESIGN GRAPHIC -

RUFINO JOSÉ CUERVO IED
Paola Andrea Rincon Ariza