Wilfer A. Ibanez
Long Island,NY
Summary
Highly experienced and skilled worker with a strong background in operations, and management. Demonstrated ability to oversee complex projects and ensure compliance with regulatory standards. Skilled in logistics, personnel management, customer service, warehouse operations, and accounting.
Overview
4
4
years of professional experience
Work History
Director of Operations
WSS Express Inc.
11.2020 - 12.2024
- Responsible for the 24/7 operation and oversight of customer service, route planning, truck dispatch and route delivery logistics
- Oversight of all trucking operations and truck fleet management
- Operator of different size box trucks, all of which are single axle and manual transmission
- Involved in negotiating customer contracts, business development, revenue, and expenses
- Helped grow the trucking business from one van to three box trucks
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives while implementing changes that resulted in significant savings.
- Daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Education
ASSOC. - Liberal Arts
Nassau Community College
Garden City, NY08.2018
G.E.D. -
Long Island Lutheran
06.2017
Skills
- Drivers License
- OSHA
- Proficient in Microsoft and Google platforms
- Proficient in spreadsheets and data analytics
- Bilingual (English /Spanish)
- Forklift operator
- Strategic planning and execution
- Capital spending
- Operational efficiency
- Customer service
Personal Information
Title: Operations Manager
Timeline
Director of Operations
WSS Express Inc.
11.2020 - 12.2024
G.E.D. -
Long Island Lutheran
ASSOC. - Liberal Arts
Nassau Community College
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