Paola Bernal
Yuma,AZ
Summary
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives a commitment to delivering exceptional service experiences. A collaborative team player who adapts seamlessly to changing needs while consistently focusing on achieving results through efficient and empathetic service. Recognized for reliability and a proactive approach in meeting customer and organizational objectives.
Overview
6
6
years of professional experience
Work History
Attendance Technician (Gonzales High School)
Gonzales Unified School District
Gonzales, USA
05.2023 - 05.2024
- Implemented multiple attendance management systems to streamline tracking and reporting of attendance data.
- Conducted analysis of attendance patterns to inform strategies aimed at improving student engagement and retention.
- Ensured precise tracking of attendance data to support administrative functions and enhance student engagement.
- Ensured accuracy and consistency in data entry and reporting to support informed decision-making.
- Supported academic success by promoting consistent attendance and addressing barriers.
ELD Instructional Aide (Gonzales High School)
Gonzales Unified School District
Gonzales, USA
03.2022 - 05.2023
- Assessed individual learning needs and implemented specialized instructional approaches to facilitate language acquisition for English language learners.
- Designed and implemented strategies to create a welcoming classroom environment that encourages student involvement.
- Engaged with teaching staff to customize educational materials, ensuring alignment with the needs of English Language Development students.
- Integrated innovative educational technologies to facilitate improved learning experiences for ELD students.
Saturday School 6th/7th Grade ELA/Math Teacher
Gonzales Unified School District
Gonzales, USA
12.2022 - 04.2023
- Developed engaging lesson plans to enhance student understanding of mathematical concepts.
- Utilized technology and interactive tools to facilitate effective learning experiences.
- Assessed student performance through regular evaluations and tailored support strategies.
- Collaborated with colleagues to design interdisciplinary projects that integrated math with other subjects.
Fellowship Head Teacher
ASI Childrens Center
Sacramento, USA
12.2018 - 04.2019
- Fostered a supportive learning atmosphere by maintaining clear expectations and utilizing positive reinforcement methods.
- Developed and implemented interactive games and crafts to promote experiential learning among participants.
- Coordinated diverse activities aimed at fostering holistic development in physical, mental, and social domains.
- Developed and implemented engaging lesson plans aligned with state educational standards.
Behavioral Interventionist
Total Education Solutions Inc.
Sacramento, USA
08.2018 - 11.2018
- Implemented individualized behavior intervention plans to support student development.
- Collaborated with educators and parents to enhance communication strategies for behavioral improvement.
- Monitored student progress, adjusting interventions to ensure effective outcomes.
- Conducted assessments to identify behavioral challenges and develop targeted strategies.
Education
Master of Science - Applied Behavioral Analysis
National University
La Jolla, CA12-2023
Bachelor of Arts - Child Development
California State University of Sacramento
Sacramento, CA12-2018
Skills
- Leadership in special assignments
- Effective instructional techniques
- Behavior modeling
- Organizational proficiency
Timeline
Attendance Technician (Gonzales High School)
Gonzales Unified School District
05.2023 - 05.2024
Saturday School 6th/7th Grade ELA/Math Teacher
Gonzales Unified School District
12.2022 - 04.2023
ELD Instructional Aide (Gonzales High School)
Gonzales Unified School District
03.2022 - 05.2023
Fellowship Head Teacher
ASI Childrens Center
12.2018 - 04.2019
Behavioral Interventionist
Total Education Solutions Inc.
08.2018 - 11.2018
Bachelor of Arts - Child Development
California State University of Sacramento
Master of Science - Applied Behavioral Analysis
National University