Paola Bustamante
Cordova,TN
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
El Mezcal Mexican Restaurant
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Administrative Assistant
KPower Global Logistics
01.2020 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Coached new employees on administrative procedures, company policies and performance standards
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Line Manager
KPower Global Logistics
11.2019 - 01.2020
- Resolved issues quickly to maintain productivity goals
- Managed continuous improvement initiatives to drive gains in quality, flow and output
- Reviewed work for quality and compliance with company standards and design specifications
- Standardized production procedures, job roles and quality assurance guidelines
- Created and regularly updated department work instructions and reports.
Server
El Mezcal Mexican Restaurant
04.2018 - 11.2019
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Used slow periods to restock supplies, ice, trays and delivery bags
- Checked identification for minimum age for sale of alcoholic beverages.
Hostess
El Mezcal Mexican Restaurant
01.2018 - 04.2018
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
GED -
Hope Works
1187 E Holmes Rd Memphis TN 3811611.2023
High School Diploma -
Unidad Educativa Colegio El Santuario
07.2016
Skills
- Judgment and Decision Making
- Professional and Courteous
- Research and Analytical Skills
- Resource Coordination and Allocation
- Document and File Management
- Verbal and Written Communication
- Customer Service
- Appointment Coordination
- Microsoft Office Suite
- Customer Relations
- Team motivation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
El Mezcal Mexican Restaurant
03.2023 - Current
Administrative Assistant
KPower Global Logistics
01.2020 - 03.2023
Line Manager
KPower Global Logistics
11.2019 - 01.2020
Server
El Mezcal Mexican Restaurant
04.2018 - 11.2019
Hostess
El Mezcal Mexican Restaurant
01.2018 - 04.2018
GED -
Hope Works
High School Diploma -
Unidad Educativa Colegio El Santuario
Similar Profiles
Joyceline GarciaJoyceline Garcia
Waitress/Server at El Maguey Mexican RestaurantWaitress/Server at El Maguey Mexican Restaurant
Berenice AlvarezBerenice Alvarez
Waitress at El Chaparro Mexican RestaurantWaitress at El Chaparro Mexican Restaurant
Melissa VargasMelissa Vargas
Cashier/Hostess at El Rodeo Mexican RestaurantCashier/Hostess at El Rodeo Mexican Restaurant
Jada JacksonJada Jackson
Sales Associate at Beauty & CompanySales Associate at Beauty & Company
Richard RayfordRichard Rayford
Insurance Agent at Penn GlobalInsurance Agent at Penn Global