Paola Casique
Chesapeake,VA
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Robot Programmer
Uniqueness Bella Stone Surfaces
02.2024 - Current
- Developed user-friendly interfaces for robot control, simplifying operation for non-technical personnel.
- Optimized existing robotic systems to increase throughput while maintaining quality standards.
- Collaborated with engineers to integrate robots seamlessly into production processes, enhancing overall workflow efficiency.
- Reduced downtime by providing timely maintenance and troubleshooting support for robotic systems.
- Trained staff on proper use of robotic equipment, ensuring safe and efficient operation.
Front Desk Agent
The UPS Store Inc.
11.2022 - 02.2024
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all customers.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Warehouse Manager
Batela USA
01.2022 - 11.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
Course -
ESL English As A Second Language
Chesapeake, VACompleted Coursework Towards Marketing. -
Universidad Catolica Del Tachira
Tachira- Venezuela High School Diploma -
U.E Colegio Santisimo Salvador
Tachira-Venezuela Skills
- Continuous learning mindset
- Forklift Operator Certification
- Warehouse Operations
- Team Leadership
- Staff Management
- Complex Problem-Solving
- Strategic Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Robot Programmer
Uniqueness Bella Stone Surfaces
02.2024 - Current
Front Desk Agent
The UPS Store Inc.
11.2022 - 02.2024
Warehouse Manager
Batela USA
01.2022 - 11.2022
Course -
ESL English As A Second Language
Completed Coursework Towards Marketing. -
Universidad Catolica Del Tachira
High School Diploma -
U.E Colegio Santisimo Salvador
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