Paola Chacin
South Jordan,UT
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking as well with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Exceeding all of the expectations and Knowing I will be a positive asset
Overview
5
5
years of professional experience
Work History
Receptionist
Gough Construction
West Jordan, UT
08.2021 - 04.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Organized conference room reservations for meetings or events.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Investigated and analyzed client complaints to identify and resolve issues.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Server
Las Costa Mexican Restaurant
Sandy, UT
12.2022 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Personal Assistant
Olympus Landscaping
West Jordan, UT
05.2020 - 07.2021
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Managed office supplies inventory and placed orders when necessary.
- Managed household inventory and maintenance schedules.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Organized work projects around client's house.
- Scanned documents into electronic format for storage in a secure database system.
- Proofread documents for accuracy prior to submission to the executive team.
- Coordinated meeting and work schedules for staff teams and executives.
- Processed invoices related to business expenses incurred by the executive team.
- Coordinated meetings between internal departments and external partners.
- Coordinated corporate events such as seminars or workshops hosted by the company.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Completed basic administrative work and managed household accounts.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- managed workers hours and helped during payroll week
- manages workers time sheets and made sure work was done in time
Host
Black Bear Diner Restaurant
Riverton, UT
01.2019 - 07.2021
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
Daycare Teacher
Smart Kids Learning Center
West Jordan, UT
07.2019 - 05.2020
- Taught children foundational skills in colors, shapes and letters.
- Supervised children during meal times, playtime, and other activities.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Participated in staff meetings and professional development workshops.
- Taught basic language skills including reading readiness, phonics, writing.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT05-2019
Skills
- Data Entry
- Administrative Support
- Scheduling
- Service-Oriented Mindset
- Positive and Professional
- Meticulous and Organized
- Time Management
- Multitasking and Prioritization
- Performance Improvement
- Organization Skills
- Document Control
- Verbal and Written Communication
- Work very well under pressure
- Polite, kind and will make a good, fun work environment as well as a professional one
Affiliations
- I love Hiking with my Dog
- Love trying new Food places
- Spend quality time with friends and family
- I love watching a good movie
- Climbing indoors
Accomplishments
- received a medal in high scool for my volunteer hours helping the community be a better place and more inclusive
- received employee of the month and Black Bear Diner and Smart Kids
- Attended workshops for personal development, focusing on discipline, communication skills and time management
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Server
Las Costa Mexican Restaurant
12.2022 - 06.2023
Receptionist
Gough Construction
08.2021 - 04.2024
Personal Assistant
Olympus Landscaping
05.2020 - 07.2021
Daycare Teacher
Smart Kids Learning Center
07.2019 - 05.2020
Host
Black Bear Diner Restaurant
01.2019 - 07.2021
High School Diploma -
Copper Hills High School
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