Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Cisneros

Las Vegas,NV

Summary

Driven Accounts Receivable Clerk with experience reducing open balances by following up with insurance carriers. Good relationship-building, communication and planning skills. Seeking for a revenue cycle position.

Overview

7
7
years of professional experience

Work History

Account Receivable Clerk

Optum Inc
Las Vegas, NV
07.2023 - Current
  • Follow up with insurance carriers on aged, unresolved claims.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
  • Identify why payment has not been received from the payer.
  • Make phone calls and use insurance company websites to check on claim status.

MEDICAL PLAN COORDINATOR

PRECISION DENTAL
Las Vegas, Nevada
06.2019 - 06.2023
  • Verifying Patient Insurance Benefits
  • Follow-up on unpaid claims with insurance carriers
  • Obtain Authorization for patient treatment from Insurance Carrier
  • Effectively preparing and presenting treatment plans and financial estimates to patients for all prescribed treatments
  • Regularly scheduling patient treatment appointments: rescheduling patients that miss their appointment and calling patients that have not completed treatment
  • Working with the clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
  • Efficiently assisting patients with financial arrangements
  • Efficiently handling all treatment paperwork including consent forms, policy forms, and exit paperwork
  • Effectively communicating and developing a strong working relationship with the Doctor and promoting teamwork through cooperative and professional behaviors
  • Answering and returning incoming calls from patients.

Sales Associate

Dillard's
Las Vegas, Nevada
09.2018 - 02.2019
  • Ensured high levels of customer satisfaction through excellent sales services such as welcoming customers to the store and answering their queries
  • Successfully followed and achieved the department's sales goals on a monthly, quarterly, and yearly basis, 'going the extra mile' to drive sales
  • Suggested ways to improve sales (e.g., planning marketing activities, changing the store's design)
  • Effectively assessed customers' needs and provided information on product features
  • Teamed up with co-workers to ensure proper customer service building a productive trust relationship with customers.

Sales Associate Cashier

Michael Kors
Las Vegas, Nevada
05.2017 - 08.2018
  • Successfully drove results by delivering an elevated customer experience
  • Efficiently performed operational tasks excellently as well as achieved productivity goals through multitasking and prioritizing responsibilities
  • Demonstrated flexibility and desire for individual growth in a fast-paced store environment
  • Fostered customer relationships by continually developing knowledge of current trends and styling techniques
  • Brainstormed with management to create innovative ways in order to maximize personal sales results
  • Drove Omni channel sales by utilizing all available tools and technology.

Education

High School Diploma -

Sierra Vista High School
01.2017

Skills

  • Insurance Follow Up
  • Obtain Treatment Authorization Insurance Carrier
  • Writing correspondence
  • Customer service
  • Microsoft Office
  • EPIC ( Emcompass)

Languages

Spanish
Native/ Bilingual

Timeline

Account Receivable Clerk

Optum Inc
07.2023 - Current

MEDICAL PLAN COORDINATOR

PRECISION DENTAL
06.2019 - 06.2023

Sales Associate

Dillard's
09.2018 - 02.2019

Sales Associate Cashier

Michael Kors
05.2017 - 08.2018

High School Diploma -

Sierra Vista High School

Similar Profiles

CREATE PROFILE
Paola Cisneros