Paola Cosme Baez
Orlando ,FL
Summary
Organize and independent candidate successful at managing multiple priorities with cheerful outlook. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Child Caregiver
Care.com Inc
Orlando, Fl
02.2024 - 03.2025
Front Desk Receptionist
Orlando Family Practice Care
Orlando, FL
10.2023 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated, and confirmed appointments and meetings
- Answering and routing phone calls
- Verifying insurance
Assistant Manager
Italian Village Pizza
Orlando, FL
07.2022 - 10.2023
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Restocked supplies and placed purchase orders to maintain adequate stocks level
- Received in-bound calls and initiated out-bound daily calls to satisfy customer's needs
- Aggregated and prepared documentation and reports for office meeting, distribution, and filling
- Supervised day-to-day operations to meet performance, quality, and service expectations
- Developed strategy to increase sales and drive profits
- Made hiring recommendations to increase the company's productivity and profitability with quality workers
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Cashier
McDonald's
Orlando, FL
09.2019 - 03.2021
- Applied strong leadership talents and critical thinking skills to maintain team efficiency and organize workflows
- Managed customer complaints resolved issues and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained compliance with company policies, objectives, and communication goals
Education
Barchelor Of Arts - Psychology
Inter Americana
13574 Village Park Dr,Orlando Fl 3283706.2024
High School Diploma - Honor
Olympia High School
4301 South Apopka- Vineland Road Orlando, Fl 3283505.2018
Skills
- Leadership
- Guest Satisfaction
- Hardworking and Responsible
- Adaptable and Flexible
- Customer service
- Calm and professional under pressure
- Bilingual/ Spanish and English
- Ethical teamwork
- Multitasking
- Problem solving
Languages
Spanish
English
Timeline
Child Caregiver
Care.com Inc
02.2024 - 03.2025
Front Desk Receptionist
Orlando Family Practice Care
10.2023 - 11.2023
Assistant Manager
Italian Village Pizza
07.2022 - 10.2023
Cashier
McDonald's
09.2019 - 03.2021
Barchelor Of Arts - Psychology
Inter Americana
High School Diploma - Honor
Olympia High School