Paola Cruz
Midland
Summary
I am a dedicated and hardworking professional who is committed to delivering quality results. I genuinely care about people and strive to create a positive impact through teamwork and support. I am eager to continue learning and developing new skills, and i take pride in being dependable, adaptable, and always willing to help where needed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coffee Captain
Pilot Flying J Travel Center
Andrews
09.2024 - 03.2025
- Maintained cleanliness and organization of the coffee preparation area.
- Operated espresso machines and other brewing equipment effectively.
- Followed health and safety guidelines in food and beverage preparation.
- Monitored stock levels of coffee beans, milk, sugar, ensuring adequate supply for day's operations.
- Greeted customers promptly upon arrival and provided them with quality service throughout their visit.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Cashier
Walmart
Hobbs
10.2022 - 05.2023
- Maintained a clean and organized checkout area daily.
- Implemented best practices for customer service consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
Food and Beverage Cashier
Taco Villa
Andrews
05.2019 - 07.2020
- Maintained cleanliness of dining area and cashier station throughout shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Provided friendly service to enhance overall customer dining experience.
- Followed food safety guidelines to maintain a safe working environment at all times.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Stocked shelves with merchandise prior to opening store each day.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Andrews High School
Andrews Tx05-2020
Some College (No Degree) - Healthcare
New Mexico Junior College
Hobbs, NMSkills
- Effective communication
- Time management
- Answering phones
- Attention to detail
- Prioritizing duties
- Problem solving
- Medical terminology
- CPR (cardiopulmonary resuscitation)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
Coffee Captain
Pilot Flying J Travel Center
09.2024 - 03.2025
Cashier
Walmart
10.2022 - 05.2023
Food and Beverage Cashier
Taco Villa
05.2019 - 07.2020
High School Diploma -
Andrews High School
Some College (No Degree) - Healthcare
New Mexico Junior College
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