Paola Franco Delgado
Orlando,Florida
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player. Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Receptionist
Partners Personnel
Lakeland, Florida
11.2023 - 03.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Ensured compliance with safety regulations while handling hazardous materials.
- Provided assistance in resolving any discrepancies or problems related to material processing activities.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Packer Associate
Amazon
Orlando, FL
04.2022 - 04.2023
- Organized inventory in the warehouse according to established procedures.
- Inspected packages for accuracy and completeness before shipping.
- Inspected products for any damages prior to stocking shelves.
- Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
Cashier
Mecatos
Orlando, Florida
07.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Took orders for coffee drinks, food items, and other beverages.
- Answered incoming customer inquiries regarding product and service information.
- Processed returns and exchanges of merchandise in accordance with store policies.
Sales Associate
ZARA
Orlando, Florida
12.2020 - 07.2021
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prepared, organized, and trained in product knowledge and store regulations.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Colonial High School
Orlando, Florida05-2021
Skills
- Customer Needs Assessment
- Energetic self-starter
- Cash Handling Accuracy
- Computer experience
- Collaboration
- Bilingual
- Collaborative Teamwork
- Costumer service experience
- Multitasking and prioritization
- Verbal and written communication
- Office Administration
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Receptionist
Partners Personnel
11.2023 - 03.2024
Packer Associate
Amazon
04.2022 - 04.2023
Cashier
Mecatos
07.2021 - 12.2021
Sales Associate
ZARA
12.2020 - 07.2021
High School Diploma -
Colonial High School
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