Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Gone

Dallas

Summary

Accomplished Project Manager with over 17 years of experience driving multimillion-dollar projects in the energy sector. Proven expertise in leading cross-functional teams, delivering impactful digital transformation initiatives, and optimizing project outcomes to enhance overall performance. Recognized for consistently exceeding customer expectations and improving operational efficiency while achieving project profitability. Highly skilled in managing the full project lifecycle, implementing effective risk mitigation strategies, and fostering strong stakeholder engagement.

Overview

18
18
years of professional experience

Work History

Senior Project Manager

Solar Turbines Inc
08.2023 - Current
  • Proven leadership and team management skills.
  • Managed the execution of Customer Services Power Systems Upgrade (PSU) projects exceeding $20 million in revenue.
  • Oversaw all commercial, contractual, and technical aspects of assigned projects, from booking to commissioning in the field.
  • Provided leadership in project risk assessment and mitigation, ensuring adherence to customer expectations, and maximizing project profitability.
  • Utilized a thorough understanding of turbine design and operation to provide technical direction to other disciplines, guaranteeing high-quality PR&U project execution.
  • Acted as the primary technical and contractual authority for the PRU organization, representing the team to both Solar and customer senior management.
  • Facilitated effective communication across various levels within the Customer Services organization.
  • Serve as the main point of contact for customers, fostering strong relationships and coordinating successful project kick-off meetings.
  • Identified, assessed, tracked, and mitigated risks that could impact the project's success.
  • Proven leadership and team management skills.
  • Leading the discovery, functional specifications, and design to develop a comprehensive Project Manager platform for the global Project Manager in the Package System upgrade.
  • Proven track record of delivering projects that meet or exceed customer expectations, resulting in high levels of customer satisfaction and repeat business.

Lead Digital Business Analyst

Solar Turbines Digital
11.2020 - 08.2023
  • Proficient in the software development lifecycle, with expertise in Scaled Agile Framework (SAFe) and Agile methodologies.
  • Proficiency in Azure DevOp.
  • Translate business needs and design requirements into system solutions.
  • Experience in overseeing the design, development, and implementation of software solutions that support business processes and transactions.
  • Experience writing epics, user stories, and acceptance criteria.
  • Support the mapping and integration between Salesforce and Solar’s InSight capability.
  • Support Product Owner during ARTPIPE sessions on the creation of objectives, organize, and prioritize backlog items.
  • Support springs product backlog, ensuring its alignment with the overall product strategy and key business priorities.
  • Lead business and technical analysis sessions to support new web and mobile application development efforts to meet current and projected business needs.
  • Recommend new features or improvements to features that return value to customers and internal teams.
  • Identify functional gaps in the BA process and provide solutions.
  • Create functional specifications, and process flow diagrams.
  • Provide analysis and support to product owners, designers, web developers, engineers, scrum master, and quality assurance teams in working to improve our platform in the industrial software space.
  • Collaborate with multiple teams to ensure a standard level of requirement understanding.
  • Supports team during discovery meetings to maximize the customer digital experience.
  • Collaborates with stakeholders to gather feedback and contribute to the product roadmap.
  • Develop the User Acceptance Test and conduct the UAT sessions.
  • Support the teams during QA/Testing.

Turbine Engines Project Manager and Program Manager

Solar Turbines Inc.
10.2018 - 11.2020
  • Exercises leadership from booking of project sale to installation commissioning of turbo-machinery equipment.
  • Ensure technical and commercial strategy is well understood throughout the manufacturing and engineering project team.
  • Represents the project management organization and is the prime technical and contractual authority responsible for the execution of projects.
  • Monitors progress to schedule in engineering, provisioning, and production operations.
  • Is responsible for the acceptability of quality and design of turbine package equipment delivered to the customer with the confines of the contract commercial commitments.
  • Point of contact to coordinate Test, disassembly, and assembly to worldwide customers.
  • Manage Project Schedules: Responsible for development of project schedule, execution of schedule, reporting on schedule, preparing recovery schedules and re-baselining schedules.
  • Provide critical support to customers during emergency downtime by efficiently delivering replacement engines within a short timeframe, while meticulously overseeing budget management.
  • Support the Technology License customers.

Overhaul Business Manager for Latin America

Solar Turbines Inc.
07.2016 - 10.2018
  • Primary contact for customer during execution - relating to technical and commercial commitments.
  • Support the overhaul Project Management/Project Assistant/Logistics to improve the International Shipping Documentation process based on Customer International Regulations and aligned with Solar’s compliance.
  • Primary Contact for Field and Sales Personnel.
  • Business Reporting – S&OP, Revenue Forecast / IES.
  • Commercial Responsibility – Proposal Validation, Contract Review, Order and booking Acknowledgment, Invoicing and Shipping Authorization.
  • Reconciliation of Shipped Awaiting Resolution (SAR) - Follow up on Commercial, Policy, and Warranty.
  • Core Due In - Facilitate core return, late fee management.
  • Failure Analysis Report (FAR) – Close out, customer interface.
  • Special Projects – Provides occasional support of Sales & Marketing and Voice of Overhaul Regionally – With Coaching and Supervision, present to customers during Turbomachinery Technology Seminars.
  • Verification of Delivery, Installation, Service Quality Reporting and Required documentation delivered to customer (e.g. ECR, FAR, CLCA,)
  • Required documentation delivered to customer (e.g. ECR, FAR, CLCA,)

Overhaul Project Coordinator for Latin America

Solar Turbines Inc.
07.2011 - 07.2016
  • Develop and define technical project requirements for gas producers, power turbines, and gear boxes (e.g., combustion system, fuel injector type, fuel BTU level, etc.)
  • Forecast Support – Provide all forecast data from regional sales organization to OH Project Manager and Demand Manager.
  • Proposal Support – Assist regional sales personnel in developing overhaul or repair proposals as required. Verification of pricing accuracy.
  • Equipment Delivery – Verification of delivery and installation of overhauled or repaired equipment. This includes updating data within any applicable system.
  • Core Return – Assist in the return of core equipment and/or field repair tooling by coordinating with customer and Solar Logistics group.
  • Service Quality – Monthly reporting of quality within their region.
  • Act as the primary liaison between the Overhaul organization and regional field offices for equipment definition, configuration accuracy, service quality, commercial interface, logistics and scheduling to conduct engine and subassembly overhaul business in Latin America.
  • Sales support: Work with the Account Managers to reconcile order backlog and past due accounts receivable.
  • Support the overhaul Project Management/Project Assistant/Logistics to improve the International Shipping Documentation process based on Customer International Regulations and aligned with Solar’s compliance.
  • Managing Contract Database.
  • Purchase order review to ensure they are aligned to contractual terms.
  • International Logistics Support in Latin America.
  • Determines the detailed information requirements of the overhaul projects and develops feedback routines to ensure two-way communication. Determines the requirements for project time reporting, develops a communications management plan, and establishes project status reporting process and cycle.

Logistics Specialist

Solar Turbines Inc.
03.2008 - 06.2011
  • International Shipping Coordination: Managing and coordinating international shipments, ensuring compliance with global regulations.
  • Customs Documentation: Preparing and submitting necessary customs documentation for international shipments.
  • Incoterms Management: Applying Incoterms to define responsibilities and risks between buyers and sellers in international trade.
  • Freight Forwarding: Working with freight forwarders to arrange transportation and handle logistics for international shipments.
  • Export/Import Compliance: Ensuring compliance with export and import regulations, including tariffs and trade agreements.
  • Shipping Documentation: Creating and managing shipping documents such as bills of lading, packing lists, and certificates of origin.
  • International Vendor Relations: Building and maintaining relationships with international vendors and suppliers.
  • Risk Management: Identifying and mitigating risks associated with international logistics and transportation.
  • Global Supply Chain Optimization: Developing strategies to optimize global supply chain operations and reduce costs.
  • Tracking and Reporting: Monitoring and reporting on the status of international shipments to ensure timely delivery.
  • Participated in Mexico Lean Six Sigma Project as Green Belt representing both Mexico and Mabank Traffic needs.

Education

Bachelor Degree - International Business & Project Management

Cristóbal Colon University
01.2004

Skills

  • Project planning
  • Scope management
  • Client relationship management
  • Project scheduling
  • Cross-functional communication
  • Client relations

Languages

English
Spanish
Native or Bilingual

Timeline

Senior Project Manager

Solar Turbines Inc
08.2023 - Current

Lead Digital Business Analyst

Solar Turbines Digital
11.2020 - 08.2023

Turbine Engines Project Manager and Program Manager

Solar Turbines Inc.
10.2018 - 11.2020

Overhaul Business Manager for Latin America

Solar Turbines Inc.
07.2016 - 10.2018

Overhaul Project Coordinator for Latin America

Solar Turbines Inc.
07.2011 - 07.2016

Logistics Specialist

Solar Turbines Inc.
03.2008 - 06.2011

Bachelor Degree - International Business & Project Management

Cristóbal Colon University

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