PAOLA GONZALEZ
Queens,NY
Summary
Hardworking Bartender and server with experience in large scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices with diverse menu of memorized drink recipes. Friendly Bartender with exceptional skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Capable passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in establishments.
Overview
1
1
year of professional experience
Work History
Bartender
RESTAURANT BAR OASIS
02.2023 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- .Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
Bartender and server
AMJ HOSPITALITY
06.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
RESTAURANT SERVER
BOCACHICA
05.2022 - 07.2022
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
High School Diploma -
FUNDACION UNIVERSITARIA DEL AREA ANDINA
BOGOTA COLOMBIA 12.2019
Skills
- Age Identification and Compliance
- Liquor Law Compliance
- Attending Multiple Customers
- Safe Food Handling Procedures
- Liquor, Beer and Wine Knowledge
- Hospitality
- Prepare Cocktails
- Maintaining a Clean Bar
- Clear and Effective Communication
- Bartending License
Timeline
Bartender
RESTAURANT BAR OASIS
02.2023 - 06.2023
Bartender and server
AMJ HOSPITALITY
06.2022 - 04.2023
RESTAURANT SERVER
BOCACHICA
05.2022 - 07.2022
High School Diploma -
FUNDACION UNIVERSITARIA DEL AREA ANDINA
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