Paola Hernandez
San Juan,Puerto Rico
Summary
Self-motivated athletic professional with extensive experience in leadership positions and working with teams. Manages time efficiently and works well under pressure. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
College Athlete
University Of Bridgeport
bridgeport, Connecticut
08.2021 - Current
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice and going to classes.
- Developed and maintained key relationships fellow athletes, coaching staff and school administrators and professors.
- Developed strategic game plans that led to numerous victories against challenging opponents.
Retail Employee & Key Holder
Holister
San Juan, Puerto Rico
2022.04 - 2023.09
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assumed responsibility as a key holder, ensuring the security of the store and managing opening and closing procedures.
- Participated in inventory management, restocking shelves, and managing merchandise displays.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
24 Seven Express
Cashier
Miramar, Puerto Rico
12.2020 - 08.2022
- In this job working with costumers was big skill learned and also used being able to receive merchandise and organizing it.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Business Administration And Management
University of Bridgeport
Bridgeport, CT05.2024
Skills
- Promotions and Marketing Strategies
- Microsoft Office
- Time Management
- Cash Counting
- Task Management
- College Athletics
- Communication Skills
- Team Leadership
- PowerPoint
- Excel
- Customer Relations
- Purchasing and Planning
- Business Marketing
- Strategic Decision-Making
- Mission and Vision
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Employee & Key Holder
Holister
2022.04 - 2023.09
College Athlete
University Of Bridgeport
08.2021 - Current
24 Seven Express
Cashier
12.2020 - 08.2022
Bachelor of Science - Business Administration And Management
University of Bridgeport
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