Paola Hernandez
Santa Rosa ,CA
Summary
Flexible worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Autism Support Worker
California Programs for the Ausitic
Santa Rosa , CA
02.2021 - Current
- Created positive behavior strategies while promoting positive reinforcement for client with autism
- Developed strategies and interventions to improve social skills, communication, behavior, daily living activities, and other areas of need.
Dental Assistant
Pacific Dental Services
Santa Rosa , California
04.2022 - 10.2022
- Sterilized instruments according to established guidelines and protocols.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Customer Service Associate
Roxy Stadium 14
Santa Rosa, CA
10.2017 - 03.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Associate of Science -
Santa Rosa Junior College
Santa Rosa, CA08-2022
License - Nursing Assistance
CalRegional
Rohnert Park, CA12.2020
High School Diploma -
Elsie Allen High School
Santa Rosa, CA05.2016
Skills
- Fluent in spanish
- Quick problem solver
- Proficient in technology
- Balanced multiple responsiblities
Certification
- Certified Nursing Assistant (CNA)
- Direct Support Professional (DSP)
- CPR Certified- Red Cross
Timeline
Dental Assistant
Pacific Dental Services
04.2022 - 10.2022
Autism Support Worker
California Programs for the Ausitic
02.2021 - Current
Customer Service Associate
Roxy Stadium 14
10.2017 - 03.2020
Associate of Science -
Santa Rosa Junior College
License - Nursing Assistance
CalRegional
High School Diploma -
Elsie Allen High School