Paola Herrera, MSW Intern
Summary
Dedicated social service practitioner working with a diverse population for almost eight years. Compassionate social worker who actively listens and builds trust to help clients with social issues, and achieve goals.
Overview
9
9
years of professional experience
Work History
Social Service Practitioner
Children and Family Services
Rancho Cucamonga, CA
03.2022 - Current
- Build a solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interview clients, families, or groups to assess situations, limitations, and issues, and implement services to address needs.
- Assess clients for abuse and neglect by visiting children and families in their homes, and attend group meetings to provide information on agency services, requirements, and procedures.
- Formulate treatment plan strategies with multidisciplinary teams to provide a comprehensive and continuous care plan.
- Help clients develop new coping mechanisms and techniques to drive behavior modification.
- Provide emergency response and crisis intervention to minimize risk, diffuse situations, and achieve client/family stabilization for clients.
- Prepare a variety of different written communications, reports, and documents to update case records.
Lead Care Manager
Titanium Healthcare
Garden Grove, CA
04.2020 - 03.2022
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Collaborated with community resources to facilitate referrals and access to additional services for clients.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Build solid and trusting rapport with clients, families, and healthcare providers to support integrated care.
- Conducted regular client meetings to review goals, objectives, and progress with the client.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
Direct Support Professional
Alexander Family Home
La Mirada, CA
09.2017 - 09.2018
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted individuals in learning and developing new skills.
- Facilitated social interactions between participants and their peers in the community.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied or transported clients to appointments, errands and social activities.
Intern
Department of Mental Health
Los Angeles, CA
09.2016 - 05.2017
- Provided one-on-one meetings to assess clients' mental health and well-being. Assess clients' living situations and support needs.
- Identified age and need-appropriate mental health services.
- Participated in multidisciplinary team meetings to discuss client progress and updates.
- Assisted in the development and implementation of client care plans under supervision.
- Compiled and maintained accurate client records in compliance with Public Guardian standards.
- Attended meetings, training, conferences, and seminars to advance professional knowledge.
Education
Master of Social Work -
California State University, San Bernardino
San Bernardino, CABachelor of Arts - Social Work
California State University, Los Angeles
Los Angeles, CA05-2017
Skills
- Bilingual, fluent in English, and Spanish
- Work well independently and in a team setting
References
References available upon request.
Timeline
Social Service Practitioner
Children and Family Services
03.2022 - Current
Lead Care Manager
Titanium Healthcare
04.2020 - 03.2022
Direct Support Professional
Alexander Family Home
09.2017 - 09.2018
Intern
Department of Mental Health
09.2016 - 05.2017
Master of Social Work -
California State University, San Bernardino
Bachelor of Arts - Social Work
California State University, Los Angeles