Hi, I’m
Paola Ivanova
Las Vegas,NV
Summary
Passionate about work and making sure it’s done right and at a high standard. Being European, working hard is in my blood. I enjoy staying busy and getting tasks done, I’ve worked in many industries and have learned a lot from each job that I take with gratitude and look forward to using my knowledge in whatever life has in store.
Overview
13
years of professional experience
Work History
Clique Hospitality
VIP Table Waitress the Still Eats,Crafts and Draft
03.2017 - 07.2024
Job overview
- Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
- Ability to sell tables and specials when minimums are required for special events
- Able to up-sell to ensure minimum is met and to increase check average
- Assist in the development of promotional plans in order to increase business levels and sales
- Ability to work as a part of a team in a high stress & a high volume environment
- Knowledge of hotel services, features, local attractions and activities to respond guest inquiries accurately
Tom Colicchio's Heritage Steakhouse
Maitre D'
07.2013 - 03.2017
Job overview
- Was part of opening staff for this venue
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Recognize and assist VIP guests to ensure satisfaction
- Ensure all guest's special requests are met and remember preferences for future visits.
Clique Hospitality
Server Borracha Cantina
04.2016 - 10.2016
Job overview
- Was part of the opening staff for this venue
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Cleaned and coordinated cleaning of dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
- Maintain knowledge of food and beverage menu while up-selling specials when available.
Adam S. Kutner accident and injury attorneys
Front Desk Receptionist
10.2013 - 12.2015
Job overview
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence
- Provided administrative support such as filing documents, photocopying and scanning materials
Tilted Kilt Pub & Eatery
Server
05.2014 - 08.2014
Job overview
- Was part of the opening staff for this venue
Mi Casa Mexican Grill and Cantina
Hostess
11.2011 - 08.2013
Education
University Overview
Associates of Science: Business College of Southern Nevada
Skills
- Multitasking
- Problem solving
- Customer service
- Proactive
- Detail oriented
- Adaptable/Flexible
- Embody 'good attitude'
- Tenacious and self-motivated
- Endless work ethic
- Team player
- POS systems
- Microsoft Word/Excel
- Patience and the ability to remain calm in stressful situations
- Bilingual
- CPR certified
Contact
Las Vegas, NV 89117
Hobbies
- Love showing and exploring life with my 4 year old
- Volunteering at animal shelters, I am very passionate about pets we have a total of 6 in our family.
- Hiking and being outdoors
- Indulging in good shows
- Traveling and creating memories with my family
References
- Craig O'Keefe, Managing Partner, Clique Hospitality (207) 671-3218, craig@cliquehospitality.com
- Johann Balidio GM Komodo LV (702) 569-5081 johannbalidio@komodolv.com
- Diane Chantapanya PT (702) 526-2142 Diane.chantapanya@gmail.com
Timeline
VIP Table Waitress the Still Eats,Crafts and Draft
Clique Hospitality
03.2017 - 07.2024
Server Borracha Cantina
Clique Hospitality
04.2016 - 10.2016
Server
Tilted Kilt Pub & Eatery
05.2014 - 08.2014
Front Desk Receptionist
Adam S. Kutner accident and injury attorneys
10.2013 - 12.2015
Maitre D'
Tom Colicchio's Heritage Steakhouse
07.2013 - 03.2017
Hostess
Mi Casa Mexican Grill and Cantina
11.2011 - 08.2013
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