Summary
Overview
Work History
Education
Skills
Job Target
Electronic Medical Records
Certification
Timeline
Generic

Paola Jonka

West Palm Beach,FL

Summary

Dedicated and compassionate Registered Nurse, with 4+ years of experience, strong organizational skills and a proven ability to remain calm under pressure, and handle critical patients in highly stressful situations. Develop strong relationships with diverse patients and families through individualized care, empathetic communication, respectful attitude and excellent customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Nurse

TNAA
02.2024 - Current
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Registered Nurse

Aya HealthCare
11.2020 - 02.2024
  • Advocate for patients by communicating care, verifying interventions and meeting treatment goals
  • Administer medications as ordered by provider, and monitoring patient responses.
  • Evaluate healthcare needs, goals for treatment, and available resources of each patient
  • Develop discharge plans for patients and provide information about follow-up care
  • Provide emotional support and guidance to patients and family members to help cope with emotional challenges of illness.

Registered Nurse

HCA Healthcare Inc.
02.2019 - 11.2020
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Conduct/ document patient assessments and manage patient treatments
  • Record vitals and analyze records and charts to define care requirements.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Customer Service Personnel

Winoir, LLC
01.2016 - 01.2019
  • Remote work
  • Troubleshoot systems for major companies such as Intuit
  • Data entry for major companies such as Apple
  • Assist customers with product, purchases, returns/exchanges, and software technical issues
  • Provide an elevated customer experience while resolving issues


Customer service/Sales Agent

Etech Global Services
06.2014 - 04.2016
  • Job encompasses assisting customers through outbound and inbound calls, along with online chat services for clients such as Cross Country and Verizon
  • Assist customers with product use, purchase and/or, technical issues.
  • Assisted with sales increase by 5%
  • Increased sales and customer satisfaction through personalized servicing


Certified Nursing Assistant

Renaissance Health and Rehab
02.2014 - 06.2014
  • Assisted patient with activities of daily living
  • Maintained a clean, healthy and safe environment. Report patient behavior,complaints, or physical symptoms
  • Maintained accurate records of patient care.

Education

Associate of Science - Registered Nurse Program

Bethesda College of Health Sciences
Boynton Beach, FL
2018

Associate of Arts - General/Nursing

Palm Beach State College
Lake Worth
2014

High School Diploma -

Palm Beach Lakes Community High School
West Palm Beach, FL
2012

Skills

  • Privacy and Confidentiality
  • Patient Intervention
  • Patient Health Information Access
  • Multiple EMR systems
  • Data entry
  • Fast Learner
  • Quickly adapt to new environment/ systems
  • Troubleshooting

Job Target

RN Case Manager

Electronic Medical Records

  • Epic
  • Cerner
  • Meditech

Certification

  • Registered Nurse (compact license)
  • Registered Nurse California licensure
  • BLS and ACLS
  • NIH Stroke Scale Certification
  • CMAA (currently inactive)
  • CNA (currently inactive)


Timeline

Registered Nurse

TNAA
02.2024 - Current

Registered Nurse

Aya HealthCare
11.2020 - 02.2024

Registered Nurse

HCA Healthcare Inc.
02.2019 - 11.2020

Customer Service Personnel

Winoir, LLC
01.2016 - 01.2019

Customer service/Sales Agent

Etech Global Services
06.2014 - 04.2016

Certified Nursing Assistant

Renaissance Health and Rehab
02.2014 - 06.2014

Associate of Science - Registered Nurse Program

Bethesda College of Health Sciences

Associate of Arts - General/Nursing

Palm Beach State College

High School Diploma -

Palm Beach Lakes Community High School

Similar Profiles

CREATE PROFILE
Paola Jonka