Paola Kraus
Office Manager
Boca Raton
Summary
Highly skilled problem solver with strong attention to detail. Thrives in dynamic environments, quickly learning and adapting to new challenges. Collaborative team player who performs well under pressure while maintaining safety and compliance. Experienced in project coordination, and leadership, consistently delivering strong results.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Office Manager
Poolside Renos
02.2025 - Current
- Performed quality control inspections on phases of field operations paired with repairs.
- Ensured consistent quality by implementing and enforcing safety protocols.
- Built strong relationships with clients, suppliers, and contractors.
- Exceeded performance goals through leadership and industry expertise.
General Manager
Pinch A Penny Franchise
08.2023 - 02.2025
- Oversaw daily operations, optimizing inventory, sales, and customer service.
- Developed strong client relationships and implemented financial strategies.
- Led team performance, scheduling, and staffing for store success.
Customer Service Specialist
SunPass
01.2023 - 08.2023
- Maintained effective customer communication and support.
- Resolved customer issues promptly and professionally.
- Delivered high-quality customer service using technical software tools.
Education
High School -
Mater Salvatoris High School
Venezuela01.2016
Associate of Arts -
Palm Beach State College
Boca Raton 05.2001 -
Skills
- Project Coordination
- Data entry
- Administrative support
- Billing
- Crew Management
- Customer service
Timeline
Office Manager
Poolside Renos
02.2025 - Current
General Manager
Pinch A Penny Franchise
08.2023 - 02.2025
Customer Service Specialist
SunPass
01.2023 - 08.2023
Associate of Arts -
Palm Beach State College
05.2001 -
High School -
Mater Salvatoris High School