Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Kraus

Office Manager
Boca Raton

Summary

Highly skilled problem solver with strong attention to detail. Thrives in dynamic environments, quickly learning and adapting to new challenges. Collaborative team player who performs well under pressure while maintaining safety and compliance. Experienced in project coordination, and leadership, consistently delivering strong results.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Office Manager

Poolside Renos
02.2025 - Current
  • Performed quality control inspections on phases of field operations paired with repairs.
  • Ensured consistent quality by implementing and enforcing safety protocols.
  • Built strong relationships with clients, suppliers, and contractors.
  • Exceeded performance goals through leadership and industry expertise.

General Manager

Pinch A Penny Franchise
08.2023 - 02.2025
  • Oversaw daily operations, optimizing inventory, sales, and customer service.
  • Developed strong client relationships and implemented financial strategies.
  • Led team performance, scheduling, and staffing for store success.

Customer Service Specialist

SunPass
01.2023 - 08.2023
  • Maintained effective customer communication and support.
  • Resolved customer issues promptly and professionally.
  • Delivered high-quality customer service using technical software tools.

Education

High School -

Mater Salvatoris High School
Venezuela
01.2016

Associate of Arts -

Palm Beach State College
Boca Raton
05.2001 -

Skills

  • Project Coordination
  • Data entry
  • Administrative support
  • Billing
  • Crew Management
  • Customer service

Timeline

Office Manager

Poolside Renos
02.2025 - Current

General Manager

Pinch A Penny Franchise
08.2023 - 02.2025

Customer Service Specialist

SunPass
01.2023 - 08.2023

Associate of Arts -

Palm Beach State College
05.2001 -

High School -

Mater Salvatoris High School
Paola KrausOffice Manager
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