Paola Luna
The Bronx,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level and ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medication Technician
Rebekah Assisted Living
04.2022 - Current
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
CDPAP Coordinator
S&A Unified Home Care
04.2019 - 04.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Receptionist Administrator
Diamond Hair Salon
01.2016 - 03.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Scheduled office meetings and client appointments for staff teams.
Education
Associate Degree in Nursing - Nursing
Hostos Community College of The City University of New York
The Bronx, NY08.2025
Skills
- Company Guidelines
- Performance Goals
- Customer Relations
- Time Management
- Verbal and Written Communication
- Office Meetings
- Active Listening
- Good Telephone Etiquette
- Dependable and Responsible
- Multitasking Abilities
- Team-Building
- Problem-Solving
- Decision-Making
Certification
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified
- BSL
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medication Technician
Rebekah Assisted Living
04.2022 - Current
CDPAP Coordinator
S&A Unified Home Care
04.2019 - 04.2022
Receptionist Administrator
Diamond Hair Salon
01.2016 - 03.2019
Associate Degree in Nursing - Nursing
Hostos Community College of The City University of New York
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