Paola Luna
Pomona,CA
Summary
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Classroom Support Provider
Portview Preparatory
Ontario, CA
04.2024 - Current
- Encouraged positive behaviors through verbal praise and reinforcement strategies.
- Implemented behavioral interventions as directed by board certified behavior analysts.
- Organized materials and set up classroom and therapy environment prior to sessions.
- Transported clients to various locations as needed for appointments and activities.
- Communicated affirmatively and promoted positive attitudes with every student.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Cashier/Customer Service/ Front End Checkout
Walmart
Chino, CA
11.2021 - 02.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assist in price matches on items
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Quality Assurance Department
Full Steam Staffing, LLC (Liquid technologies Inc)
Chino, CA
06.2019 - 07.2020
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Verified that incoming components met customer specifications.
- Reported discrepancies between documentation and physical inspection results to management.
- Monitored production lines for conformance with established quality standards.
- Inspected raw materials for any defects or inconsistencies before being used in production.
Quality Documentation Specialist
Paklab
Chino, CA
09.2018 - 02.2019
- Performed regular reviews of existing documents to detect errors or inconsistencies.
- Trained to work with customer specific portals for uploading documents, printing labels, and scanning pallets to be shipped
- Assisted Quality management with customer complaints by pulling all documentation of product, and retention samples
- Organized and maintained electronic databases containing critical information regarding product specifications, test results, and other technical details.
- Ensured that all documents were properly stored according to established guidelines.
Quality Assurance
Quality Staffing Paklab
Chino, CA
05.2017 - 09.2018
- Sorted finished products into piles depending on quality statuses
- Reported repeat issues to supervisors and diagnosed the source
- Daily scale calibration, and logging data into designated books
- Created routing instructions to be used during production run.
Line Worker
Paklab
Chino, CA
01.2017 - 05.2017
- Was shown how to cap products varying from oils to cream
- Also insert products within the designated boxes, as wells as labeling smaller items
- Many of these tasks included inspecting products before they reached packing.
Machine Operator
Western Pacific Storage Solutions
San Dimas, CA
06.2016 - 12.2016
- Observed safety practices and procedures to maintain a safe and clean work environment
- Positioned work piece against stops and properly aligned layout marks with die or blade
- Oiled machines, dies and work pieces and conducted other routine maintenance.
Education
Bachelor of Arts - Psychology
California Polytechnic State University Pomona
Walnut, CA05-2024
Associate in Arts (AA) - Psychology
Mt San Antonio College
06.2021
Associate in Arts (AA) - Sociology
Mt San Antonio College
06.2021
Skills
- Project documentation
- Quality Assurance
- Data Logging
- Document Control
- Document Preparation
- Prompting strategies
- Community integration
- Reinforcement procedures
- Visual supports implementation
- Data collection
Timeline
Classroom Support Provider
Portview Preparatory
04.2024 - Current
Cashier/Customer Service/ Front End Checkout
Walmart
11.2021 - 02.2022
Quality Assurance Department
Full Steam Staffing, LLC (Liquid technologies Inc)
06.2019 - 07.2020
Quality Documentation Specialist
Paklab
09.2018 - 02.2019
Quality Assurance
Quality Staffing Paklab
05.2017 - 09.2018
Line Worker
Paklab
01.2017 - 05.2017
Machine Operator
Western Pacific Storage Solutions
06.2016 - 12.2016
Associate in Arts (AA) - Psychology
Mt San Antonio College
Associate in Arts (AA) - Sociology
Mt San Antonio College
Bachelor of Arts - Psychology
California Polytechnic State University Pomona
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