Paola Marquez
Fillmore,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual.
Overview
5
5
years of professional experience
Work History
Sales Advisor
LUV Car Wash
Simi Valley, California
03.2025 - Current
- Increased membership sign-ups by 30% through proactive customer engagement and clear communication of benefits
- Maintained cleanliness and organization of the store and equipment.
- Maintained a 95%+ customer satisfaction rate by providing friendly, efficient service and resolving customer concerns quickly
- Exceeded monthly upsell targets by 25%, directly contributing to higher daily revenue and overall sales growth
Cashier Specialist
76 Gas Station
Simi Valley, California
12.2024 - 03.2025
- Supported team efficiency by cross-training in inventory management and assisting in reducing stock replenishment time by 15%
- Performed cashier reconciliation at the end of each shift to ensure accurate sales management
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects
Cashier Specialist
Shell Gas Station
Simi Valley, California
07.2021 - 10.2022
- Increased average daily sales by 15% through effective upselling of promotions and customer engagement strategies
- Reduced transaction errors by 20% by implementing accurate cash-handling procedures and maintaining meticulous records
- Trained new Cashiers on best practices for efficient operations, resulting in improved productivity across the team
- Processed an average of 100+ customer transactions daily with 98% accuracy, maintaining a fast-paced and error-free checkout experience
Education
High School -
Apollo High School
Simi Valley, CA06-2020
Skills
- Strong Work Ethic
- Fluent in Spanish
- Rapid Learner
- Store Operations
- Sales experience
- Regulatory compliance
- POS systems
- Customer service
- Merchandise restocking
- Fraud prevention awareness
- Cash management
- Team collaboration
- Exceptional attention to detail
- Product knowledge
- Cross-selling services
Timeline
Sales Advisor
LUV Car Wash
03.2025 - Current
Cashier Specialist
76 Gas Station
12.2024 - 03.2025
Cashier Specialist
Shell Gas Station
07.2021 - 10.2022
High School -
Apollo High School