Paola Ortiz Marrero
210 Berkleigh Trails Hiram,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, by providing efficient customer service through a company that will allow me to be productive and develop my skills.
Overview
1
1
year of professional experience
Work History
BARISTA / CASHIER
ELLIANOS COFFEE COMPANY
Dallas, GA
01.2023 - 11.2023
- Take orders in a timely and professional manner
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Used POS system to accurately enter orders and process payments.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Maintained an clean and organized workspace for optimal productivity and safety.
BREW SPECIALIST
WELLSTAR HEALTH SYSTEM
Hiram, GA
05.2023 - 08.2023
- Developed strong client relationships through consistent communication and attentive service.
- Helped management keep adequate supply on hand by notifying of shortages.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Provide visitors and patients with espresso-based beverages and pastries
- Followed all company policies and procedures to deliver quality work.
Education
GED Diploma -
Chattahoochee Technical College- Paulding Campus
30132, US 04.2024 -
Skills
Opening and closing duties
Exceptional customer service
Conflict management
Barista experience
Adaptability and flexibility
Attention to detail
Espresso machine operation
Opening and closing duties
Military Service
U.S. NAVY, 11/01/23, 01/01/23, Seamen Apprentice, True
Timeline
GED Diploma -
Chattahoochee Technical College- Paulding Campus
04.2024 -
BREW SPECIALIST
WELLSTAR HEALTH SYSTEM
05.2023 - 08.2023
BARISTA / CASHIER
ELLIANOS COFFEE COMPANY
01.2023 - 11.2023