Paola Pagsuyuin
Manville,New Jersey
Summary
Proven in enhancing the quality of life for individuals with disabilities, I leveraged strong ethics and behavioral support skills at TD Joyful Care and other reputable organizations. Excelled in implementing effective behavior modification techniques and ensuring client safety, achieving significant improvements in client independence and well-being. Skilled in both crisis intervention and inventory management, I consistently prioritize compassionate care and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Individual Support Specialist
TD Joyful Care
02.2024 - Current
- Continuously expanded professional knowledge through ongoing training sessions, webinars, workshops, and conferences related to individual support work.
- Implemented behavior modification techniques as needed, effectively managing challenging situations and maintaining a safe environment.
- Enhanced the quality of life for individuals with disabilities through personalized assistance and compassionate care.
- Facilitated community integration for clients by coordinating outings, events, and educational opportunities.
- Ensured client safety by closely monitoring their physical health and promptly addressing any concerns or issues that arose.
- Maintained detailed records of client progress, ensuring accurate documentation and timely reporting to supervisors.
- Assisted clients in achieving personal goals through tailored support strategies and consistent encouragement.
- Promoted independence among clients by teaching essential daily living skills.
Direct Support Professional
Community Options Inc
04.2023 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Delta Community Supports
08.2023 - 06.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Transported clients to medical and dental appointments to provide support.
Direct Support Professional
Apluscare
02.2023 - 04.2023
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Inventory Control Specialist
QVC Distribution Center
06.2021 - 01.2023
- Used equipment like forklifts and pallet jacks to move inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
Lead Sales and Services Associate
United States Postal Service
05.2017 - 05.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
Associate of Science - Practical Nursing
Lincoln Technical Institute - Edison
Iselin, NJBachelor of Science - Early Childhood Special Education
East Stroudsburg University of Pennsylvania
East Stroudsburg, PAAssociate of Science - Patient Care Technician
Manhattan Institute
New York, NYAssociate of Science - Nursing Assistant
Manhattan Institute
New York, NYAssociate of Science - Medical Coding And Billing
Manhattan Institute
New York, NYHigh School Diploma -
Canossa College
Philippines04.2005
Skills
- Behavioral support
- Cultural Sensitivity
- Disability Awareness
- Respectful and Compassionate
- Problem-Solving
- Time Management
- Strong Ethics
- Behavioral Management
Timeline
Individual Support Specialist
TD Joyful Care
02.2024 - Current
Direct Support Professional
Delta Community Supports
08.2023 - 06.2024
Direct Support Professional
Community Options Inc
04.2023 - Current
Direct Support Professional
Apluscare
02.2023 - 04.2023
Inventory Control Specialist
QVC Distribution Center
06.2021 - 01.2023
Lead Sales and Services Associate
United States Postal Service
05.2017 - 05.2021
Associate of Science - Practical Nursing
Lincoln Technical Institute - Edison
Bachelor of Science - Early Childhood Special Education
East Stroudsburg University of Pennsylvania
Associate of Science - Patient Care Technician
Manhattan Institute
Associate of Science - Nursing Assistant
Manhattan Institute
Associate of Science - Medical Coding And Billing
Manhattan Institute
High School Diploma -
Canossa College
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