Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Paola Panameno

Allen,Tx

Summary

Dedicated professional with a passion for contributing to team success and driving impactful results. Proven track record of exceeding expectations and delivering high-quality work. Seeking challenging opportunities to make a positive impact in a fast-paced environment.

Overview

16
16
years of professional experience

Work History

Operation Analyst for Regional

Toyota Financial Services
04.2023 - Current
  • Review the completeness and accuracy of all relevant executed documents prior to updating related systems for wholesale flooring, real estate, working capital, revolving line of credit, and national account syndication/participation loans
  • Accurately analyze and update loan systems based on the loan documentation for SOX compliance to ensure accurate GL reporting and error-free works
  • Perform reconciliation on any discrepancies related to legal documents, credit approval, and system updates and determine the course of action and assist in the analysis if necessary
  • Perform any necessary reconciliation, including payment or interest adjustments
  • Work closely with Sales, Dealer Lending, Agent Banks, Risk, Accounting, and/or Legal to research and resolve any discrepancies during the loan booking process
  • Monitor communications from Agent Banks and prepare for upcoming draw requests, interest accruals & fee expenses and ensure information is entered into the system timely and accurately.
  • Develop/maintain Standard Operating Procedures for each Dealer Credit Operations task and review FOPP related to the task for each loan products
  • Assist in process improvement or system transformation during the system requirements, development, and testing
  • Collaborate with other team members such as Sales, DL Underwriting, DL Documentation, DL Servicing, and DL Audit Team, DL Portfolio Management, Accounting, Risk, Legal, IDS, BI, and National Account to identify any opportunities
  • Help supervisor, and/or manager in preparing any presentations, training, or ad hoc reports
  • Help with monthly maintenance reporting
  • Help with monthly rebates transactions

Operation Analyst for National Accounts

Toyota Financial Services
04.2017 - Current
  • Perform the day-to-day National Account Lending Operations, including onboarding loans, modifying loans, reading and interpreting Syndicated / Participation loan agreements, processing wires and payments, and perform reconciliations of all account activities.
  • Monitor communications from Agent Banks to ensure preparation for upcoming draw requests, including setting up of new accounts and reservation of funds.
  • Work closely with the team to ensure all interest accruals and fee expenses are reconciled monthly and ensure all appropriate cash records are maintained in a timely manner.
  • Ensure all cash records are processed in a timely manner while simultaneously ensuring all interest rate updates are processed based on Agent Bank notification.
  • Ensure all commitments are appropriately updated, as required by the underlying agreements, to ensure accurate month-end financial reporting.
  • Communicate regularly with TMCC departments (Sales, Underwriting, Operations, Servicing, Audit, Accounting, Treasury) as needed
  • Collaborate and provide support with the TMCC Regional Operations team and help, as needed.
  • Project and Process Improvement:
  • Provide National Account Operations subject matter expertise for projects impacting TMCC Operations and work closely with TMCC Operations team and the Domain regarding any system /report updates, implementations, and testing.
  • Look for ways to improve processes and kaizen to achieve operational efficiencies including the use of process automation.
  • Reports, Standardized Operating Procedure, and Policy and Procedure
  • Follow and update Standardized Operating Procedures (SOP’s) for TMCC National Account Lending Operations to ensure they reflect current processes, meet compliance requisites and provide standardization across the department and with TMCC Dealer Lending Ops
  • Ensure current processes are adhered to the FOPP and if necessary, recommend updates to FOPP.
  • Produce various daily, weekly and month-end reports for management.
  • POC for Internal Audit, PwC, and SOX team as needed.

Administrative Assistant

Toyota Financial Services
02.2015 - 02.2017
  • Everyday duties required scanning and filing. Basic computer skills (scan files and save to department share drive). Miscellaneous and data entry. Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Slight Analytical, Accounting and Real Estate documentation review. Arrange for team members travel and accommodation logistics. Schedule meetings and prepare appropriate agendas for meetings and conferences. Maintain the inventory of office supplies and ensure that low supplies are ordered in time. Ensure that office equipment is always running flawlessly and arrange for equipment repairs and maintenance. Arrange agendas and decide for committee, board, and special meetings. Assist with special projects. Training new team members and ensuring that they have access to all programs. Complete monthly reconciliation. Assist on yearly records retention.

Lead Repackaging / Inventory Technician

Enovachem Manufacturing
10.2009 - 04.2014
  • Fulfilled daily orders while using excellent planning, organizational and numerical skills. Repackaging solid oral/raw ingredients. Work with digital RX Computer systems. Answer phones, provide customer service. Heavy lifting, monitored, operates, loads, and unloads operations equipment. Clean and report any equipment problems to the supervisor, and/or troubleshoots errors in order to achieve optimum production levels. Utilizes good documentation practices to complete SOPs, logbooks, batch records, equipment logs, and other GMP documents. Weigh, measure, and check finished products to ensure quality standards are met. Performs material handling responsibilities, such as moving finished goods utilizing a pallet jack or other moving/lifting devices. Works directly with management and co-workers to help drive improvements in the packaging process and manufacturing processes in compliance with GMPs, site policies, work instructions, and standard operating procedures (SOPs).

Education

No Degree -

Cerritos Community College
Norwalk, CA
01.2014

General Education - undefined

Huntington Park High School
Huntington Park, CA
06.2006

Skills

  • Technology Skills
  • Computer Knowledgeable
  • Microsoft Desktop Operating Systems (Word, Excel, Power Point, Outlook)
  • Bilingual (English/Spanish) – Speak, Read and Write
  • 5 years of Customer Service Experience
  • Ascertain new technology and skills at an accelerated pace
  • Strong work ethics, dedicated, self-starter, and loyal employee
  • Maintenance Reporting, Sox Reporting

Accomplishments


  • Collaborated with Brian Rosa in the development of Email Distribution list for takeovers.
  • Award of Excellence for dedicated service and outstanding accomplishments in 11/09/2016 with zerochaos.
  • Gem award in March 2024
  • Gem award in February 2025
  • Brand Energizer

Languages

Spanish
Professional Working

Timeline

Operation Analyst for Regional

Toyota Financial Services
04.2023 - Current

Operation Analyst for National Accounts

Toyota Financial Services
04.2017 - Current

Administrative Assistant

Toyota Financial Services
02.2015 - 02.2017

Lead Repackaging / Inventory Technician

Enovachem Manufacturing
10.2009 - 04.2014

General Education - undefined

Huntington Park High School

No Degree -

Cerritos Community College

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