Gabriela Pena
Orlando,FL
Summary
Highly skilled Dental Assistant with extensive experience at Greenberg Dental and Orthodontics, specializing in dental radiography and patient relations for 7 years. Demonstrated success in improving patient satisfaction and reducing appointment cancellations by 20%. Proficient in equipment sterilization and adept at fostering positive patient experiences through exceptional service and teamwork.
Overview
1
1
Certification
Work History
Dental Assistant
Greenberg Dental and Orthodontics
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Education
Dental Hygiene - Dental Hygiene
Valencia College
Orlando, FLEducation In Administration And Data Processing - High School
Nazareth
Venezuela 06.2013
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Infection control proficiency
- Patient relations
- Oral hygiene education
- Sanitation protocols
- Office administration duties
- Knowledgeable in software
- Orthodontic procedure support
- Laboratory case management
- Insurance billing
- Dental terminology
- HIPAA compliance
- OSHA regulations
- Customer service
- Certified in CPR/AED
Certification
Expanded Function Certification in Orthodontics
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dental Assistant
Greenberg Dental and Orthodontics
Dental Hygiene - Dental Hygiene
Valencia College
Education In Administration And Data Processing - High School
Nazareth
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