Paola Ramirez Del Valle
Cornelius
Summary
Compassionate and results-driven bilingual (English/Spanish) Human Services professional with more than 10 years of experience supporting youth, families, and underserved communities through case management, behavioral health promotion, family advocacy, crisis intervention, and community-based services. Experienced in developing individualized service plans, coordinating multidisciplinary services, supervising staff, facilitating educational workshops, and maintaining accurate case documentation. Strong background collaborating with schools, healthcare providers, DHS, courts, and community organizations to improve outcomes for children and families. Passionate about helping individuals recognize their strengths, take responsibility for their growth, and build lasting positive change through culturally responsive, trauma-informed, and strengths-based practices.
Overview
1
1
Certification
13
13
years of professional experience
Work History
CHW/ PSS /Holistic Mental Health Promoter
Mano a Mano Family Center
Salem, OR
02.2015 - Current
- Provide bilingual peer support and culturally responsive behavioral health services to individuals and families experiencing stress, anxiety, trauma-related symptoms, and life transitions.
- Maintain an active caseload of approximately 10-20 clients, including adolescents and older adults.
- Conduct individualized wellness assessments and develop client-centered support plans.
- Support clients in strengthening emotional regulation, resilience, and healthy coping strategies.
- Connect clients with behavioral health, healthcare, educational, housing, food, and community resources.
- Maintain confidential documentation and client progress records.
- Facilitate community outreach and promote access to behavioral health services for underserved populations.
Community Health Services Program Supervisor
Catholic Community Services- Fostering Hope Initiative
Salem, OR
07.2015 - 06.2022
- Supervised a team of 5-8 Community Health Workers providing family support and case management services throughout Polk and Marion Counties.
- Assigned caseloads, reviewed documentation quality, and coached staff on case management practices and SOAP documentation.
- Managed a personal caseload of up to 20 families experiencing complex social, economic, and behavioral health challenges.
Coordinated services with schools, Department of Human Services (DHS), healthcare providers, behavioral health agencies, courts, shelters, and community organizations. - Delivered evidence-informed family support using the Strengthening Families Protective Factors Framework.
Assisted families in navigating educational systems, including Individualized Education Programs (IEPs) and Section 504 accommodations. - Organized parent education workshops, community cafés, health fairs, food distributions, and resource events serving diverse populations.
- Prepared grant reports, monitored program outcomes, and collaborated with leadership to expand community services.
Recruited families, coordinated donations, and strengthened partnerships with local organizations. - Facilitated conflict resolution and coaching among staff while fostering collaborative and respectful team environments.
Direct Support Professional – Crisis Services
Partnerships In Community Living
Monmouth, OR
11.2014 - 07.2021
- Provided direct behavioral health support to adults experiencing severe and persistent mental illness and developmental disabilities.
- Applied Oregon Intervention System (OIS) techniques during behavioral crises to ensure safety.
- Utilized de-escalation and trauma-informed approaches during high-stress situations.
- Collaborated with multidisciplinary teams to develop and implement tailored support plans, ensuring comprehensive care for individuals.
- Documented behavioral observations and progress notes accurately, facilitating effective communication and continuity of care.
- Facilitated community integration activities, promoting social engagement and independence among clients.
Community Program Specialist
Farmworker Housing Development Corporation
Independence, OR
02.2013 - 02.2014
- Developed and implemented community outreach programs addressing housing needs of farmworkers.
- Facilitated workshops to educate farmworker families on tenant rights and available resources.
- Collaborated with local organizations to enhance support networks for agricultural workers.
- Conducted assessments to identify community needs and inform program development strategies.
- Facilitated youth development activities and parent engagement initiatives.
- Recruited and coordinated volunteers.
Education
Master of Arts - Mental Health Counseling/Specialization in Addicti
Lewis & Clark College
Portland, ORBachelor of Arts - Psychology
Western Oregon University
Monmouth, OR06.2013
Bachelor of Arts - Spanish
Western Oregon University
Monmouth, OR06.2013
Associate of Arts - Business Administration
Western Oregon University
Monmouth, OR06.2013
Skills
- Crisis Intervention
- Trauma-Informed Care
- Youth and family engagement
- Case Management
- Trauma-Informed Caree
- Needs Assessment
- Strengths-Based Practice
- Case Documentation (SOAP)
- Community Outreach
- Program Coordination
- Community Partnerships
- Resource Navigation
- Grant Reporting
- Staff Supervision & Coaching
- Public Speaking & Facilitation
- Cultural Responsiveness
- Conflict Resolution
- English / Spanish Bilingual
- English / Spanish Bilingual
Certification
- Trauma-Informed Care
- Youth Mental Health First Aid
- QPR Suicide Prevention
- Strengthening Families Framework
- Stewards of Children (Child Abuse Prevention)
- Oregon Intervention System (OIS)
- Community Health Worker
- OHA Community Assister
- Nonviolent Communication
- Basic Mediation
- IEP & Section 504 Educational Supports
Timeline
Community Health Services Program Supervisor
Catholic Community Services- Fostering Hope Initiative
07.2015 - 06.2022
CHW/ PSS /Holistic Mental Health Promoter
Mano a Mano Family Center
02.2015 - Current
Direct Support Professional – Crisis Services
Partnerships In Community Living
11.2014 - 07.2021
Community Program Specialist
Farmworker Housing Development Corporation
02.2013 - 02.2014
Master of Arts - Mental Health Counseling/Specialization in Addicti
Lewis & Clark College
Bachelor of Arts - Psychology
Western Oregon University
Bachelor of Arts - Spanish
Western Oregon University
Associate of Arts - Business Administration
Western Oregon University