Paola Rivera
Fort Worth
Summary
Dynamic and adaptable professional with a proven track record in classroom management and student engagement at Crowley Independent School District. Skilled in building relationships and fostering positive learning environments, I excel in behavior management and organization, consistently enhancing student experiences and achieving high levels of trust from educators.
Professional educator prepared for role with strong background in fostering student development and managing classroom dynamics. Valued for ability to collaborate effectively with colleagues and adapt to changing needs. Skilled in lesson planning, classroom management, and engaging diverse student populations. Known for reliability, excellent communication, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
Crowley Independent School District
01.2025 - 06.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Cashier
Sam's Club
10.2022 - 02.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate
Cavender's
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Office Assistant
Farmers Insurance Agency
12.2021 - 05.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Cashier
Central Market HEB
05.2021 - 10.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Cashier
Chicken Express
05.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Centennial High School
Burleson, TX05-2020
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Behavior management
- Classroom organization
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Substitute Teacher
Crowley Independent School District
01.2025 - 06.2025
Cashier
Sam's Club
10.2022 - 02.2024
Sales Associate
Cavender's
05.2022 - 10.2022
Office Assistant
Farmers Insurance Agency
12.2021 - 05.2022
Cashier
Central Market HEB
05.2021 - 10.2021
Cashier
Chicken Express
05.2018 - 08.2018
High School Diploma -
Centennial High School
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