Paola Rodriguez
Brownsville,Texas
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Paola Teresa Jewelry
Jewelry Designer
01.2017 - Current
- Selected and acquired metals and gems for designs.
- Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
- Conferred with customers about jewelry preferences and sizing requirements to understand needs.
- Fabricated pieces by hand and using specialized equipment.
Sales Associate
Anthropologie
06.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Nativa Boutique
02.2010 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Arts -
Rogies School of Beauty Culture
San Juan, PR05.2012
Sagrados Corazones
Guaynabo,PR05.2007
Skills
- Design Skills
- Sales Expertise
- Customer Relations
- Customer Service Expertise
- Business Management
- Inventory Coordination
- Customer Service Skills
- Inventory Control
- Payment Processing
- Order Processing
- Product Sales
- Merchandise Display
- Business Development
- Reliable and Punctual
- Excellent People Skills
- Client Service
Accomplishments
- Awarded “Anthropoligie Employee of the Month", The Mall of San Juan, Puerto Rico.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Anthropologie
06.2018 - 11.2018
Paola Teresa Jewelry
Jewelry Designer
01.2017 - Current
Sales Associate
Nativa Boutique
02.2010 - 04.2017
Associate of Arts -
Rogies School of Beauty Culture
Sagrados Corazones
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