Paola Salamanca
El Paso,TX
Summary
Healthcare professional with comprehensive experience in coordinating patient care and optimizing healthcare operations. Known for strong team collaboration and results-driven approach, ensuring smooth workflow and effective communication among medical staff. Relied upon for adaptability and proficiency in managing dynamic healthcare needs while maintaining high standards.
Overview
11
11
years of professional experience
Work History
Medical Coordinator
Southwest Key Program
02.2024 - 03.2025
- Assess and facilitate all components of client medical services.
- Transcribe medical information and assist with medical assessments.
- Provide support to the Lead and Assistant Lead Medical Coordinators and Regional RN.
- Develop reports and act as a liaison between SWK medical department and contracted PCPs.
- Ensure compliance with ORR, state licensing, and SWK policies and procedures.
- Maintain SWK's electronic health record and ORR's UAC portal by transcribing and updating regularly.
- Respond to clients' medical complaints and urgent medical needs immediately.
- Consult with LMC, ALMC, Regional RN, DCS Medical, and PCP for medical guidance.
- Ensure prescribed and OTC medications are correct according to provider's orders.
- Prepare youth for initial medical examinations, take vital signs, and complete medical questionnaires.
- Assist medical providers' staff with examination procedures as needed.
- Dispense medication according to SWK's policy and procedure for self-administration of medication.
- Collect, maintain, and submit reports to supervisor as required.
- Assist with training new employees as directed by supervisor.
- Maintain medical inventory by reconciling daily.
- Educate and counsel youth on medical status, disease, treatment, and prevention.
- Schedule and coordinate medical appointments as directed by contracted PCP.
Youth Care Worker
Southwest Key Program
06.2023 - 02.2024
- Provided a safe environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Maintained appropriate supervision levels, monitoring behavior, and intervening in crisis situations.
- Enhanced youth development by implementing structured activities and educational support.
- Attended required trainings and meetings to stay updated on best practices and regulations.
- Providing meals, clothing, hygiene items, and managing daily routines for youth
Medical Laboratory Technician
The Foot Insititute
08.2022 - 03.2023
- Perform high complexity molecular testing for wound and fungal microorganisms using BIORAD PCR system
- Perform equipment maintenance and troubleshooting, Proficiency Testing, disposal of hazardous waste, weekly Quality Control, monthly Quality Assurance
- Investigated problems with equipment, test results, specimens, and/or workflow, provide corrective action when needed
- Analyzed reactions, cycle thresholds graph analysis, and provided test result interpretation
Medical Laboratory Technician
Gyn Path Services
02.2016 - 02.2022
- Conduct high complexity molecular testing for SARS-CoV-2 among other assays using testing platforms HOLOGIC Panther, and BD MAX
- Perform quality control and equipment maintenance
- Process all incoming patient samples based on the standard operations procedure manual
- Observe tests, reactions and provide result data
- Perform additional duties as required such as equipment maintenance and troubleshooting, proficiency testing, disposal of hazardous waste and maintenance of frozen specimen collection
- Investigate problems with instruments, equipment, test results, specimens, and/or workflow
- Prepare and pipette specimens and reagents, solutions, heat, or filters as required
- Report results to healthcare providers in 8-12 hour turnaround time
- Review test results to ensure accuracy of report and timely correction of errors
- Perform a vital part of the patient care process through embedding and preparing histological slides for routine H & E and special stain procedures, as well as some special stain procedures
- Perform and document scheduled preventative maintenance
- Recognize when troubleshooting is needed for processing, embedding, cutting, and staining histological samples
- Perform teaching and training of new employees and students
- Participate on teams or perform special projects/assignments
- Comply with biohazard safety standards through proper handling of potentially hazardous chemical and biological agents in the workplace
CNA - Certified Nursing Assistant
Good Samaritan Society White Acres
04.2014 - 04.2016
- Provide patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths
- Provide help for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
- Provide adjunct care by administering medications, ice packs, heat treatments, and therapeutic baths
- Maintain patient stability by checking vital signs and weight; recording intake and output information
- Provide patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to the nursing supervisor
- Document actions by completing forms
- Maintain work operations by following policies and procedures
Private Child Care Worker
Blanca Romero
04.2014 - 02.2015
- Cleaning interactive areas throught the day
- Preparing meals and snack for the kid
- Organizing activities for child
- Provide safety of child at al times
- Keeping records of the childs progress, interest, and any problems that may occur
- Maintaining contact witht he child's parent and contact in case of emergency
- Provide help with child's homework
- Wash child's clothes
Education
Associate of Applied Science - Medical Laboratory Technology
Southwest University
Licenced Vocational Nursing Program -
Anamarc College
Certified Nursing Assistant -
Anamarc College
Skills
- Problem solving
- Venipuncture
- Time management
- Experience Administering Injections
- Data Entry
- Leadership skills
- Cultural Sensitivity
- Emotional awareness
- Medical terminology
- ICD-10
- EMR Systems
- Empathetic
- Interpersonal skills
- Teaching skills
- Child development knowledge
- HIPAA compliance
- Patient care coordination
- Appointment scheduling
Timeline
Medical Coordinator
Southwest Key Program
02.2024 - 03.2025
Youth Care Worker
Southwest Key Program
06.2023 - 02.2024
Medical Laboratory Technician
The Foot Insititute
08.2022 - 03.2023
Medical Laboratory Technician
Gyn Path Services
02.2016 - 02.2022
CNA - Certified Nursing Assistant
Good Samaritan Society White Acres
04.2014 - 04.2016
Private Child Care Worker
Blanca Romero
04.2014 - 02.2015
Licenced Vocational Nursing Program -
Anamarc College
Certified Nursing Assistant -
Anamarc College
Associate of Applied Science - Medical Laboratory Technology
Southwest University
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