PAOLA SANZ
Clearwater
Summary
Dynamic and results-driven professional with over 20 years of experience in high-ticket sales, real estate, property management, and human resources functions. Skilled in developing policies, streamlining business operations training manuals, and onboarding programs that improve efficiency and compliance. Adept at negotiation, business development, employee relations, and customer relationship management. Bilingual (English & Spanish) with strong leadership, organizational, and interpersonal skills.
Overview
21
21
years of professional experience
Work History
Independent Freelance Projects
The Clearwater Concealer
03.2020 - 07.2025
- Organized and managed different projects, including administrative and community initiatives.
- Provided personal assistant support such as organization, communications, and coordination.
- Engaged in spiritual counseling and personal development, supporting growth and well-being.
- Balanced responsibilities as a single mom, demonstrating strong organizational, multitasking, and leadership skills.
Director of Admissions & Staff Training
Clearwater Academy International
05.2018 - 07.2019
- Conducted tours and personal interviews with prospective students and families.
- Designed operational workflows and documentation standards to ensure compliance and efficiency.
- Managed all re-enrollment efforts, monitoring student retention and attrition rates.
- Designed follow-up strategies that expanded the central database, increasing closed contracts and waitlist applicants.
- Led recruitment efforts, including advertising, direct mail, digital marketing, and website management.
Trade Show & Staff Manager
Aloe Infusion
01.2013 - 02.2015
- Boosted sales performance, coaching team members on effective sales techniques, and client relationship management.
- Developed operational checklists and guidelines for team efficiency.
- Increased overall staff satisfaction by promoting a positive work environment and addressing concerns promptly.
- Managed staff and operations for trade show events, including training, logistics, and procedural checklists.
- Developed staff guidelines and operational protocols to ensure efficiency and high-quality client engagement.
Real Estate, Property Management
Grupo Vimardi
09.2004 - 09.2012
- Recruited, trained, and supervised staff for real estate and property management operations.
- Designed and wrote user-friendly training manuals, onboarding guides, and checklists to support employees and contractors.
- Developed company policies and “SOPs for dummies” to standardize operations and ensure compliance.
- Oversaw payroll, scheduling, and administrative HR functions across multiple projects.
- Managed employee relations, conflict resolution, and performance coaching to foster team productivity.
- Negotiated contracts with vendors, contractors, and clients, ensuring cost savings and smooth partnerships.
- Built long-term client relationships through trust, communication, and service excellence.
Education
High School Diploma -
GED Daoiz Y Velarde
Madrid, SpainSkills
- Human Resources & Employee Relations
- Policy Development & Compliance
- Training Manuals & Onboarding
- Organizational Development
- High-Ticket Sales & Negotiation
- Real Estate & Property Management
- Customer Relationship Management
- Operational Oversight & Process Optimization
- CRM Systems & Microsoft Office
Timeline
Independent Freelance Projects
The Clearwater Concealer
03.2020 - 07.2025
Director of Admissions & Staff Training
Clearwater Academy International
05.2018 - 07.2019
Trade Show & Staff Manager
Aloe Infusion
01.2013 - 02.2015
Real Estate, Property Management
Grupo Vimardi
09.2004 - 09.2012
High School Diploma -
GED Daoiz Y Velarde
Similar Profiles
Ahmad CooperAhmad Cooper
Level 2 Technician at City of Clearwater, FloridaLevel 2 Technician at City of Clearwater, Florida
Aidan BowieAidan Bowie
Process Engineer Co-op at Clearwater Paper CorporationProcess Engineer Co-op at Clearwater Paper Corporation
Abigail PeraltaAbigail Peralta
Medication Technician /Elderly Caregiver at Clearwater Senior LivingMedication Technician /Elderly Caregiver at Clearwater Senior Living
Robin EllisRobin Ellis
HSE Coordinator at Pelly Construction LtdHSE Coordinator at Pelly Construction Ltd
Ian EldredIan Eldred
Sales Associate at Parts City Auto PartsSales Associate at Parts City Auto Parts