Paola Tacuri
Port Chester
Summary
Professional banker with substantial experience in financial services, relationship management, and customer satisfaction. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.
Overview
5
5
years of professional experience
Work History
Associate Banker
JPMorgan Chase
09.2024 - Current
- Managed client inquiries, providing tailored financial solutions to enhance customer satisfaction.
- Developed and maintained strong relationships with clients, fostering loyalty and retention.
- Executed daily transactions accurately, ensuring compliance with banking regulations and policies.
- Collaborated with team members to streamline operational processes, improving overall efficiency.
- Supported branch management with administrative tasks such as scheduling appointments, filing documents, and maintaining office supplies inventory.
Guest Advocate Shift Captain
Target
03.2022 - 09.2024
- Monitored inventory levels at checkout area and restocked items as needed.
- Followed all company policies regarding handling of coupons, gift cards, and returns.
- Verified identification for age-restricted purchases according to legal guidelines.
- Adapted quickly to new technology or changes in payment processing systems.
- Engaged customers, built connections and maintained positive attitude.
- Greeted customers and helped to create welcoming atmosphere.
Office Assistant
Ella's Design Studio
06.2023 - 08.2023
- Maintained accurate records and files to support office efficiency.
- Operated office equipment like printers, copiers, and fax machines effectively.
- Managed front desk operations and greeted visitors with professionalism.
- Distributed incoming mail and managed outbound correspondence.
- Answered telephone calls, took messages and distributed messages to appropriate personnel.
- Updated accounting systems with expenses and payments.
- Provided customer service by resolving issues promptly via phone or email.
Cashier Team Lead
La Placita Supermarket
01.2021 - 06.2023
- Verified identification for age-restricted purchases according to legal guidelines.
- Resolved customer complaints with a calm and professional demeanor.
- Ensuring cashiers provide excellent customer service.
- Handled cash, credit, and debit payments while maintaining accuracy in cash drawer.
- Monitored inventory levels at checkout area and restocked items as needed.
- Adapted quickly to new technology or changes in payment processing systems.
- Processed transactions quickly and accurately to ensure customer satisfaction.
- Trained new cashiers on point-of-sale systems, customer service techniques, and store policies.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
BBA - Business Administration And Management
Mercy College
Dobbs Ferry, NY05.2026
High School Diploma - undefined
Port Chester Senior High School
Port Chester, NY06.2021
Skills
- Calm and Professional Under Pressure
- Excellent Communication
- Money Handling
- Policies and Procedures Adherence
- Adaptability and Flexibility
- Bilingual English/Spanish
Timeline
Associate Banker
JPMorgan Chase
09.2024 - Current
Office Assistant
Ella's Design Studio
06.2023 - 08.2023
Guest Advocate Shift Captain
Target
03.2022 - 09.2024
Cashier Team Lead
La Placita Supermarket
01.2021 - 06.2023
High School Diploma - undefined
Port Chester Senior High School
BBA - Business Administration And Management
Mercy College