Paola Velasquez

• Manage end-to-end policy processing, including data entry, issuance, endorsements, cancellations, and submissions, ensuring 100% accuracy and compliance with regulatory requirements.
• Reconcile technical accounts and oversee financial settlements for facultative reinsurance policies, ensuring correct application of premium calculations and contract terms.
• Monitor payables and receivables, ensuring timely processing and resolving discrepancies to maintain financial accuracy.
• Actively collaborate with brokers, underwriters, claims, and accounting teams, ensuring seamless exchange of critical policy and financial data.
• Ensure consistency between underwriting decisions and internal systems, clearing policy submissions and managing all related data and documentation.
• Download historical results, analyze accounting statuses, and run actuarial modeling in Tableau to support risk pricing and financial projections.
• Assist in the expansion of new business classes, maintaining and developing strong relationships with 20+ regional brokers.
• Meet and exceed KPIs, ensuring top-tier service levels for facultative reinsurance brokers in Miami and Latin America.
• Maintain strict compliance with regulatory standards and internal best practices, ensuring operational excellence and risk mitigation.

• Managed financial operations related to logistics, including invoice reconciliation, claims processing, and credit control.
• Monitored payables and receivables, ensuring accurate financial settlements and compliance with contractual agreements.
• Prepared detailed financial reports for internal teams and external stakeholders.
• Strengthened vendor and broker relationships through effective communication and issue resolution.
• Improved operational efficiency through process optimization, reducing logistics expenditures by 15%.
• Coordinated 250+ international shipments monthly across 20+ countries, achieving a 90% on-time delivery rate.

• Managed complex export operations, including compliance with international shipping regulations and financial controls.
• Oversaw payment tracking, account reconciliations, and invoicing for key clients, including Hewlett-Packard.
• Acted as the primary liaison between internal teams and external partners to resolve financial and operational discrepancies.
• Conducted periodic financial audits to identify areas for cost savings and process improvement.

Key Achievements:

• Reduced shipping costs by 15% through strategic negotiations and cost-effective routing, saving $50K quarterly.