Paola Vivas
Yonkers,NY
Summary
Dynamic professional with a proven track record at EGPV Construcción Service, excelling in customer service and problem-solving. Known for a friendly demeanor and exceptional communication skills, I thrive in collaborative environments, ensuring operational efficiency and adaptability to changing demands. Committed to delivering results while fostering teamwork and support.
Overview
14
14
years of professional experience
Work History
EGPV Construcción Service
Supervisory Development Centre
The Bronx, NY
02.2022 - 12.2025
- Demonstrated self-motivation and accountability in all professional endeavors.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Collaborated effectively within a team environment to deliver support and guidance.
- Demonstrated exceptional verbal and written communication abilities.
- Exhibited respect, friendliness, and proactive assistance in various situations.
Quality Control Team Leader
Flex packing corporation
South Plainfield, NJ
09.2019 - 11.2021
- Led quality control inspections to ensure compliance with industry standards.
- Developed and implemented quality assurance protocols to enhance product reliability.
- Trained and mentored team members on quality control processes and best practices.
- Analyzed inspection data to identify trends and recommend process improvements.
Sell trough manager
Sony
Colombia
02.2012 - 06.2019
- Led operational teams to enhance process efficiency and productivity.
- Developed and implemented training programs for new staff, improving onboarding experience.
- Streamlined communication between departments to ensure alignment on project goals.
- Analyzed workflow processes to identify areas for improvement and cost reduction.
Education
No Degree -
Universidad Nacional
Colombia Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Attention to detail
Excellent communication
Verbal communication
Problem resolution
Timeline
EGPV Construcción Service
Supervisory Development Centre
02.2022 - 12.2025
Quality Control Team Leader
Flex packing corporation
09.2019 - 11.2021
Sell trough manager
Sony
02.2012 - 06.2019
No Degree -
Universidad Nacional